2 Lead Associate Operations Jacksonville South Jobs in Ponte Vedra, FL

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Lead Associate Operations Jacksonville South

JPMC Candidate Experience page

Ponte Vedra, FL | Full Time

$64k-78k (estimate)

1 Month Ago

Lead Associate Operations Jacksonville South

JPMorgan Chase

Ponte Vedra, FL | Full Time

$64k-78k (estimate)

1 Month Ago

Lead Associate Operations Jacksonville South

JPMorgan Chase Ponte Vedra, FL

$64k-78k (estimate)

Full Time | Banking 1 Month Ago

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JPMorgan Chase is Hiring a Lead Associate Operations Jacksonville South Near Ponte Vedra, FL

We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.

As a Lead Associate - Operations in Branch Banking, you support the Branch Manager and Associates to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements. You will make customers feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.

Job responsibilities

Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
Processes and assist customers with transactions
Introduces customers to the branch team who will build relationships and assist with specialized financial needs
Makes customers’ lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards

Required qualifications, capabilities, and skills

High school degree, GED, or foreign equivalent
Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
Availability to work Branch hours including weekends and some evenings

Preferred qualifications, capabilities, and skills

Demonstrated ability to make connections, engage, and educate customers and refer to colleagues as appropriate
Strong desire and ability to influence, educate, and connect team, partners, and customers to technology
Demonstrated leadership abilities and proficiency in operations and transaction accuracy while working well in a team environment
Some College level or military equivalent or 2 years of branch banking experience

Training requirement

Successful completion of the Lead Associate Operations training program is a pre-requisite to be considered active in Lead Associate Operations role

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$64k-78k (estimate)

POST DATE

03/07/2024

EXPIRATION DATE

05/06/2024

WEBSITE

jpmorganchase.com

HEADQUARTERS

MCKINNEY, TX

SIZE

>50,000

FOUNDED

1968

REVENUE

>$50B

INDUSTRY

Banking

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About JPMorgan Chase

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world. Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries. Whether we are serving customers, helping small businesses, or putting our skills to work with partners, we strive to identify issues and propose solutions that will propel the future and strengthen both our clients and our communities. 2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and... affirmative action employer Disability/Veteran. More
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