Global Technology/Infrastructure Platforms – Identify & Access Management Role and Policy Operations Associate (210493310)

In Global Technology, our strategy enables JPMorgan Chase to maintain and bolster our strong market position, in the face of rapidly technological change, and financial innovation and rising competition from both traditional financial institutions and non-banks. 

Infrastructure Platforms enables and supports the firm and our clients, customers and employees globally by providing core infrastructure, compute capabilities as well as cloud adoption and enablement. 

Our goal in Identity and Access Management is to make access across JPMC more secure and easier to use by providing sustainable, streamlined access solutions, seamless, true single sign-on, flexible standardized controls, and most importantly, reduced risk to the firm​.

As a member of our Technology Operations team, your initiative and creative problem-solving will help propel global innovation in technology and business. Working with a team of motivated collaborators, you'll develop and implement strategic technology solutions, ensuring the successful integration of network system and applications servers into existing and new technology infrastructures. You'll play a key role in the care and support of customers, including proactive incident monitoring. 

In addition to valuable on-the-job experience, you'll receive coaching, mentorship and a host of other development opportunities to advance your career at the firm and beyond. Working in the IAM organization provides you the unique opportunity to engage in a diverse, global, and multicultural work environment that is committed to supporting employees while empowering them to drive belonging across our technology organization.

Responsibilities:

• Execute the governance and administration of Role Based Access Controls (RBAC) for the Global Technology – Infrastructure Platforms teams.
• Partner with Line of Business RBAC leads in the adoption and implementation of RBAC within the in-house policy administration tool.
• Partner with our Identity and Access Management product team to ensure program controls are implemented and executed.
• Monitor and respond to ad hoc requests and queries relating to RBAC initiatives.
• Deliver reporting associated to project status, control and service metrics, other internal reporting projects.
• Identify, define and implement continuous process improvement utilizing various tools and methods.
• Support Identity and Access Management’s effort in partnering and coordinating with Information Owners, Application Development managers and other JPMC control teams to identify/suggest efficiencies to control procedures.
• Provide expertise in technology control practices: information risk management, IT control policies, etc.

Required Qualifications:

• BS/BA degree in Computer Sciences or equivalent experience within Identity and Access Management.
• Advanced project/program management, operations systems and data analytics skills with demonstrated solution generation and implementation history.
• Innovative problem solver and self-starter with exceptional communication skills who drives root cause analysis and remediation.
• Genuine interest in continuous feedback, learning and growth opportunities.
• 3 years of Information security policies/Practices; Incumbent should have prior experience in the industry, with experience in certification.
• Demonstrated understanding of information security, key controls and how they impact the business from an operational or systems perspective.
• Highly proficient in MS Office Suite (Excel, Word, Project, PowerPoint, Access and Visio).

Preferred Qualifications

• Understanding of technology products and businesses supported.
• Previous experience with Agile Methodology specifically with Scrum and the use of JIRA.
• Knowledge in defining/ implementing business process and supporting documentation such as Standard Operational Procedures.
• Knowledge of IT risk management frameworks/concepts.
• Experience with Identity & Access Management systems & tools 
• Demonstrated knowledge of Identity and Governance Admin controls, principles, methods and regulatory related obligations preferred.