We are not looking for job seekers but change makers. 

As a Head of Partner Analytics and Reporting Automation, you will be in a critical leadership position, responsible for supporting strategic priorities and translating them into an analytics vision. Lead the team delivering our analytics roadmap for cobrand Partner credit cards, with a focus on portfolio analytics and efforts to engage and retain our customers. In addition, you will provide leadership and mentoring for a team of 25 analysts in the US and India.

You will work closely with our cobrand teams to manage their portfolio and commitments with our partners, and collaborates with its peers in Card D&A analytics to bring all our data, analytics and AI capabilities to bear. Lead the team responsible for our Reporting and Automation roadmap across Card D&A, shifting our manual processes to an automated business intelligence stack. The team also drives the adoption of more self-service tools and will work on rolling out GenAI capabilities for reporting. 

Job Responsibilities

• Lead a team of analysts responsible for analyzing, measuring, and optimizing our existing customer marketing investments and tactics across multiple channels
• Leverage our data to scale our ability to optimize the entire customer lifecycle, with a focus on spend engagement, deepening and retention
• Understand and master a broad range of analytics capabilities (Test design, Modeling, NLP analysis, etc.) and how to best apply them to business problems
• Drive excellent practices and technical standards to support the development KPIs and goals for the card business, developing information suites (Dashboards, reports, visualizations) fit for C-level consumption
• Lead analytic projects to develop hypotheses about the future of the business and support strategic decisions by the Card leadership team
• Mentor the talented individual contributors and functional leaders on your team to grow their own analytical, communication, and leadership skills
• Work cross-functionally with peers in marketing, card portfolio management, finance and strategy to develop a holistic view of performance and growth opportunities
• Present findings and recommendations for action to senior leadersof the company, and support the individual contributors on your team to do the same for their work
• Partner closely with stakeholders to drive understanding of the data and its use in their business area and across lines of business and functions
• Owns and manages all Risks & compensating Controls related to: Data Quality, Data transformations performed by their team, DataUse and the protection of data used by their team.
• Actively supports LOB wide initiatives to reduce Data & Analytics risk (e.g., model governance, SAS uplift).