Reporting directly to Retail Northeast Division Security Director, the Consumer Bank Area Security Manager will drive execution of security strategies that will improve operational effectiveness and ensure the safety of Chase employees and customers within a Consumer Bank New York City region. These initiatives will help ensure that Chase has the appropriate security controls in the branch environment regarding physical security, technical security, and threat management. The ideal Consumer Bank Area Security Manager is someone who has the knowledge and expertise in managing a large physical security program. We are looking for someone who is passionate about security and can drive programs that will achieve both the business and security program objectives.

Job Responsibilities 

• Supports the day-to-day security operations, including incident response of the Region of assignment while ensuring compliance with all policies and procedures that relate to the Consumer Bank Security team and Global Security as a whole 
• Supports the entire end-to-end guard management program for the Region of assignment while analyzing and prioritizing security events based on the severity
• Ensure safety and security issues stemming from incident reports are handled and constructing fact based incident report responses within system of record 
• Ensure security surveys are conducted in accordance with Retail Security standards and procedures plus support the life cycle of security systems for existing properties and new-build construction
• Collaborate with the Chase branch staff on a regular basis to foster a culture of security awareness and vigilance through training, communication and engagement
• Assist in developing and coordinating physical security operations with Consumer Bank Regional Management team (i.e. Regional Support Leads and Operating Model Leads)
• Partner with key security program members, decision makers, and stakeholders and being able to effectively communicate the needs and status of the security program.
• Utilize Business Intelligence tools (e.g. Tableau) or Microsoft Excel to analyze and interpret security data, identify trends and develop actionable insights
• On call outside regular working hours – Must possess cellular phone with capability to support JPMC sponsored software
• Travel is required - within the Region on a weekly basis; within Division as needed

Required qualifications, capabilities, and skills

• 5 years of relevant physical security experience; 
• Bachelor’s degree or equivalent in related field 
• Hands on experience in performing risk analysis, identifying vulnerabilities, conducting threat modeling, and performing security reviews
• Knowledge of physical security technology systems and experience project managing security technology integrators
• High degree of comfort in fast-paced dynamic / ambiguous environment operating with initiative from the tactical to the strategic level
• Effective communication; able to communicate succinctly both in writing and in speech plus strong critical thinking and problem-solving skills; high emotional intelligence
• Self-starter with a curious mindset; Motivated and goal-oriented with the ability to operate with limited supervision; Flexible and comfortable working with multiple competing timelines/tasks
• Attention to detail and delivery oriented, able to effectively plan and track to prescribed timeline; excellent follow-through
• Ability to analyze and interpret data to make informed business decisions
• Experience in information gathering, tracking, and consolidation, contributing to the creation of reports, dashboards, and presentations; proficiency with MS Office suite, especially Excel 

Preferred qualifications, capabilities and skills

• Foster a culture of continuous learning and development
• Ability to adapt and learn new software applications 
• Proven experience in developing and implementing security programs and strategies
• Experience with expense management
• Familiarity with Real Estate related Physical Security issues
• Project Management experience
• Ability manage workload at scale 
• Strong interpersonal and influencing skills, able to work with multiple teams