Job Description

As a Global Document Service Specialist at JPMorgan Chase, your primary function involves coordinating, reviewing, and extracting data files from various lines of business within the company for mail distribution. You work with a wide variety of products including postcards, letters, statements, checks, invoices, and marketing materials, ensuring their accurate production and distribution from the internal composition team and Output Systems.

Job responsibilities

• Daily machine operations utilizing Pitney Bowes and Bell and Howell high speed insertion equipment to process statements and letters
• Ongoing validation of material quality and output quality
• Input vs. Output reconciliation utilizing basic math

Required qualifications, capabilities, and skills

• Ability to lift 40-70lbs and deliver 200lb supplies utilizing industrial pull/push carts
• Must be able to work overtime as needed, along with Holidays and Weekends
• Must be able to stand/walk for an 8 to 10 hours shift
• Must be able to meet and maintain Quality and Productivity 
• Must be able to adapt to a change in the work environment, included, but not limited to: daily directives from leadership, changes to standard operation procedures, and new technology
• Must be team-oriented, with solid interpersonal skills, able to maintain daily positive internal and external interactions, building upon team-driven success
• Able to prioritize assigned work daily based on client Service Level Agreement, willing to participate and maintain departmental work area maintenance

Preferred qualifications, capabilities, and skills

• Oral & written communication skills, problem solving skills, Microsoft Office skills, organizational skills, attention to detail
• Line of Business knowledge, business processes and procedures, product knowledge, industry knowledge

If you bring that, we’ll take care of the rest! When you join JPMorgan Chase & Co., we'll provide: 

• A competitive base salary and a wide range of benefits including paid time off, savings programs, healthcare, insurance plans, tuition assistance, and more 
• Opportunities for professional growth and advancement 
• A work environment of high-energy employees that are trained, coached, focused, and driven 
• Paid classroom and on-the-job training, including industry-leading benefits that start on day 1 
• A culture that values diversity, equity, inclusion, integrity, and teamwork 

Work Schedule: Candidates must be willing and able to work schedules during our operating hours.