Given the critical role JPMC plays in the world economy, resiliency remains a key area of focus for the firm. The Firmwide Business Resiliency (FBR) group within the Office of the CFO is responsible for ensuring the adequacy of the Firmwide Resiliency Program in the event of disruption. Working with key business and support partners, the team is responsible for providing corporate governance, awareness, tooling, and training. We are seeking a highly motivated product analyst. The ideal candidate is stakeholder obsessed and committed to delivering a product with an amazing user experience while strongly supporting the overall Business Resiliency Uplift Program

Our professionals in our LOBs and Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers, and employees up for success.

Job responsibilities
• Forming strong bonds and a healthy working relationship with the scrum teams they work with
• Collecting user requirements and feedback from business partners and project leads in formal and informal settings; Juggling multiple projects at any given time, all with vigorous delivery expectations
• Performing in depth analysis for fact finding on existing behavior of the system and business processes or procedures related to the project goal
• Comfortable discussing functional details of workflows, and generally comfortable discussing technical information at a high level.
• Writing Epics and Stories to deliver features fulfilling the project goals; Act as Subject Matter Expert on area product owned systems
• Maintaining and prioritizing the product backlog along with Business Analysts, refining Epics and Stories in JIRA with Scrum team, and partnering with Agile lead (scrum master) on sequencing
• Working closely with User Experience (UX) teams on design of new features and components. Working with User Acceptance Testing (UAT) teams to ensure test coverage; Building relationships with ‘co-supplier’ stakeholders from multiple regions and products areas

Required qualifications, capabilities, and skills
• 3 years Product analyst or analysis role 
• Must have the ability easily assimilate information and learn new applications and processes.
• Experience with agile product development and software delivery lifecycle
• Agile Experience with tools such as Jira and understanding of Backlog Prioritization Techniques
• Advanced knowledge of communication and efficiency tools such as SharePoint, Confluence, MS office apps, and JIRA
• Must have a solid ability to analyze user procedures and workflows, and compare those to project requirements and goals, and to create feature enhancements or new workflows as a result of that analysis
• Effective communicator with excellent written and verbal communication skills. Capable of developing relationships positively, especially when working through challenging situations

Preferred qualifications, capabilities, and skills
• Proven track record of delivery and new product feature creation
• Familiarity with the business services and offerings associated with Chase
• Demonstrated ability to manage tight delivery timelines and calmness under pressure