In Consumer & Community Banking Operations, we act as trusted advisors and partners to Business/Group Heads, and are responsible for identifying, escalating, and mitigating business risks. This role will serve as the analytical resource to support senior executives in understanding and managing the expenses of Business Banking Servicing and Operations Support teams within the line of business.

As a Finance Manager in Consumer & Community Banking Operations, you will provide financial and analytical insights for Business Banking Servicing & Operations Support. This is a time-pressured and high-profile position which is instrumental in assisting/advising senior management and in coordinating the deployment of the bank’s corporate resources to address strategic and tactical objectives.

Job responsibilities

• Implement new business strategy, strategic initiatives or platforms, including aligning department and support groups (Finance, Tech, Ops, Work Force Planning)
• Optimize 'bottom line' business performance by driving key initiatives
• Identify, escalate and mitigate business risks that could impair our ability to do business
• Analyze financial performance, including expenses; identify productivity initiatives and drive implementation
• Partner with the business, Operations and Technology in the definition of future workflows and implementation of related technology and infrastructure projects to prepare the business to meet the requirements of an ever evolving market structure
• Partner with Product Chief Financial Officers to manage Ops Product headcount to support initiatives that impact Customer Service
• Represent business in respective internal/external working groups 

Required qualifications, capabilities and skills

• 7 years of Banking or Financial Services experience
• Bachelor’s degree in Accounting, Finance, Economics, or other related area
• Previous product knowledge and/or prior Business Management experience
• Strong executive presence and ability to present to senior and global business heads
• Ability to both define and deliver to conclusion a strategic agenda across multiple groups
• Strong analytical and problem solving skills with ability to analyze large data sets and present conclusions concisely
• Excellent project management and organizational skills
• Attention to detail with logical thought process
• Experience with Essbase, Hyperion, or SAP

Soft skills

• Excellent written and oral communication skills and ability to tailor message and style to different constituencies (e.g. Finance, Executive Management, Operations)
• Able to forge strong internal relationships across a broad range of functions
• Highly motivated self-starter with excellent time management/prioritization skills
• Energetic and dynamic in style. Self-motivated, tenacious and able to work with high degree of independence

Candidates must be able to physically work in our Wilmington, DE office 3 days a week and remotely from home 2 days per week. The specific schedule will be determined and communicated by direct management.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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