Do you love… improving the lives of tens of millions of customers? Shipping product 0 to 1 on the latest tech stack? Simplifying the digital payment experience? And solving complex problems? We are hiring!

The Commerce Payments organization is a team of highly talented product leaders focused on delivering innovative payment experiences and platforms. We’re transforming customer experiences, simplifying the ways we do business, and driving toward product excellence.

As an Executive Director Product Leader for a new payment product, you will create a new, seamless payment experience for customers across the Chase digital payment and commerce experiences. We’re looking for someone who is customer obsessed, has a strong passion to lead “start-up” efforts in large companies, and a desire to be on the forefront of digital payments and technology. As a leader on the team, you will be responsible for the full product development lifecycle, defining and shipping a product end-to-end to 60 million customers and thousands of merchants.

Job responsibilities:

• Define the vision and strategy for product initiatives.
• Lead and develop a team of product managers; foster an environment of great team culture.
• Manage executive stakeholder relationships and regularly communicate updates on the product strategy, progress, and performance.
• Partner closely with Technology, Design, and Analytics teams to lead product development efforts.
• Define features and communicate requirements to engineering in clearly written documentation.
• Monitor against goals, identify and scope implementation paths for needed enhancements, and create remediation plans when needed.
• Manage product backlog, production support, issue & defect resolution, and prioritization.
• Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)

Required qualifications, capabilities, and skills:

• 15 years of experience in financial services and product management
• Experience in online payments including digital wallets and money movement. 
• Experience driving change within large, highly matrixed organizations and managing stakeholders across multiple functions.
• Passion for understanding customer needs and demonstrated ability to build digital products and ability to think strategically while still being comfortable diving into the details required to ensure successful execution.
• Outstanding verbal and written communication & proven track record of managing risk and controls.
• Knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies
• Flexibility to work Eastern Standard Time (EST) hours.