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Digital Learning Manager, Vice President
JPMorgan Chase Phoenix, AZ
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$127k-164k (estimate)
Full Time 3 Days Ago
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JPMorgan Chase is Hiring a Digital Learning Manager, Vice President Near Phoenix, AZ

Are you an innovative leader with extensive experience in people, relationship and program management, solution consulting, eLearning development, instructional design and learning management systems? Then this is the role for youAs a Digital Learning Development Manager in Learn CXP Digital Development, you will work alongside a team of leaders, talented artists, developers, and designers, and will enjoy the support of a company whose culture is focused on making learning fun. Job Responsibilities Lead a team of creative developers, monitoring and ensuring a constant pipeline of quality, high-fidelity assets are designed, developed, tested and implemented in a highly iterative, agile-focused environment. Monitor project deliverables and timelines, providing constructive feedback and guidance to direct reports on all aspects of learning projects including analysis, design, development, implementation, evaluation, usability, etc. Review developers' work for use of effective design principles, appropriate use of adult learning theory, effectiveness at addressing the uncovered need/gap, etc. Build strong, consultative relationships with learning leaders, learning partners, business SMEs and other stakeholders in the organization. Develop and maintain a solid knowledge of aligned line of business (LOB)/functional group objectives, priorities, challenges, key stakeholders, job roles, environment, culture, etc. Design learning strategy and solution architecture in partnership with cross-functional team members to drive employee behavior change and make a measurable business impact. Present architecture/design strategy to relevant stakeholders including clients, learning partners, business subject matter experts (SMEs), etc. Evaluate the quality of content supplied by learning partners ensuring content is suitable for Content Experience Platform (CXP) Digital Production Management team to produce high quality/high fidelity assets. Collaborate with peers to evaluate incoming client learning requests for alignment with business objectives and learning intervention suitability, recommending non-learning interventions as appropriate. Participate in the evaluation and engagement of external vendor partnerships to assess specific learning solutions and implement as appropriate.Required Qualifications, Capabilities, and Skills Bachelor's degree in learning and development, educational technology, graphic design, or similar degree 10 years of experience in human performance improvement or learning and development fields 10 years of client relationship management experience with demonstrated consultation and negotiation skills Broad knowledge of learning interventions including blended learning, digital solutions, VILT, and social collaboration/learning Strong project management, analytical, and evaluation skills Track record of successfully applying active listening and consultative skills to meet business learning needs Willingness to propose innovative learning solutions where appropriate Commitment to proposing solutions that minimize risk and maximize qualityPreferred Qualifications, Capabilities, and Skills Experience with digital learning development and graphic design software Experience with learning accessibility, ADA, WCAG

Job Summary

JOB TYPE

Full Time

SALARY

$127k-164k (estimate)

POST DATE

04/29/2024

EXPIRATION DATE

05/15/2024

WEBSITE

jpmorganchase.com

HEADQUARTERS

MCKINNEY, TX

SIZE

>50,000

FOUNDED

1968

REVENUE

>$50B

INDUSTRY

Banking

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About JPMorgan Chase

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world. Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries. Whether we are serving customers, helping small businesses, or putting our skills to work with partners, we strive to identify issues and propose solutions that will propel the future and strengthen both our clients and our communities. 2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and... affirmative action employer Disability/Veteran. More
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