• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development 
• Facilitate effective collaboration between assigned internal business partners and our Digital Communications product and technology groups.
• Understand and manage a roadmap within the Digital Communications space.
• Partner with our tech teams within their sprint cycles to be sure all epics and stories are delivered on time.
• Grow into a subject matter expert on Digital Communications 
• Evaluate business requests through the lens of our customer-centered communications framework and influence stakeholders to find customer friendly strategies that deliver business results.

Required qualifications, capabilities, and skills 

• 3 years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Commitment and self-motivation suitable to a start-up team
• Demonstrated ability of good time management in Delivery, calmness and ability to think clearly.
• Ability to influence people at all levels across a broad variety of job functions.
• Familiarity with the business services and offerings associated with Chase, Demonstrate the skills of delivery and new product feature creation
• Structured thinker, effective communicator with excellent written communication skills, Ability to influence stakeholders with diverse points of view
• Understanding of financial modeling, forecasting, and tracking as it relates to product delivery
• 3 years of product or relationship management or relevant experience as well as record of individual technical achievement