2024 Operations Analyst Program – Full-Time Analyst Opportunity (June Cohort)

Be at the heart of running the firm efficiently, effectively, and delivering value for our clients. In this two-year program, you will work in a collaborative environment that teaches you how the Operations function helps deliver core services to the firm and its clients. The goal is to assist you in building a long-term career in our Operations division and help with its continued growth. We are looking for motivated, enthusiastic people who want to begin and develop their career in Operations and are excited to learn and identify process opportunities (e.g., automation). 

As a Full-Time Analyst in the Operations Analyst Program, you’ll begin with an induction training that will provide an overview of the firm, our lines of business, and technical skills. You will be hired directly into one of our Operations teams where you will be fully integrated within a high-performing team and make a clear impact for the organization and our clients. While owning your core responsibilities, you will be growing your bank product expertise and looking for ways to innovate within the space. During the program, you will work in a transformative environment that develops your skills and knowledge while delivering key solutions to our clients in coordination with other JPMC teams. 

You will be interacting with a diverse set of internal / external stakeholders and should be excited to solve problems. You should be a good listener and be able to ask probing questions to ensure understanding of requirements and needs of clients; while working towards delivery timelines. In addition to on-the-job experience, you will be part of a community of other analysts and will attend social events, interact with senior leaders, and learn new skills. Once you’ve successfully completed two year Operations Analyst Program, there will be opportunity for advancement within your team in the Operations organization based on your performance and expansion of the role.

Your responsibilities will vary based on your location and team assignment. One or more of the responsibilities below align to the role you would have in the Operations Analyst Program. 

Job responsibilities

• Assist with the end-to-end management of the client onboarding experience
• Analyze reference data to help support trading 
• Optimize processes in collaboration with Technology teams through reviewing and developing test plans
• Document procedures and process flows and ensure they are kept accurate
• Process and investigate client transactions for a variety of products
• Provide data analytics and reporting support for operational functions
• Perform credit analysis, review documentation and monitor ongoing compliance with financial covenants

Required qualifications, capabilities, and skills

• Completed Associate’s, Bachelor’s or 5th year Master’s or 2 years of related experience in Financial Services Operations, All majors considered
• Great team player able to work within deadlines in a dynamic and changing environment
• Demonstrated ability to communicate effectively both written and verbally 
• Detailed-orientated with strong critical thinking, attention to detail and analytical skills
• Have the ability to manage time, prioritize assignments and know when to seek help for optimal solution
• Proficiency in MS Office (Excel, Word, PowerPoint, Outlook)
• Demonstrated growth mindset with desire to learn financial operations
• Root-cause analysis with experience researching, documenting, and independently reporting information to resolve exceptions, propose solutions, and deliver results
• Maintenance of issue logs, troubleshooting of problems, and handling of complaints with appropriate and timely escalation
• Experience with data analytics including working with large data sets, data analysis and visualization

Preferred qualifications, capabilities, and skills

• Data automation (Tableau, Alteryx, etc.)
• Pre and post-trade lifecycle and portfolio management
• Loan origination, servicing, analysis, and quality control
• Money market, mutual funds, equities, fixed income, alternative investments and derivatives
• Experience processing multiple documents, payments and transactions for clients and various stakeholders
• Experience with client relationship management
• Ongoing collecting, inputting, analyzing, and monitoring of financial information

Locations you can join:

• Plano / Dallas Metro, TX 

**Your exact office location maybe within proximity to one of our main hubs. This will be communicated to you prior to your start date. 

Cohort Start Date: June 24, 2024

• You must be able to report to your designated office location on your start date

To be eligible for this program, you must be authorized to work in the U.S. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

What’s Next?

1. To be considered for the Operations Analyst Program, you must submit a complete and thoughtful application, which includes your resume.
   • Your application and resume are a way for us to initially get to know you. It’s important to complete all relevant application questions, so we have as much information about you as possible. We will review your application to determine whether you meet the required criteria.
2. If you meet the minimum criteria for the application, you will receive an email invitation to complete a video interview, powered by HireVue.
   • This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers.
   • HireVue is required, and your application will not be considered for further review until you have completed this step.
   • Applications will be reviewed on a rolling basis; we strongly encourage you to complete your HireVue video(s) within three days of receiving.
3. We strongly encourage that you apply and complete these required elements as soon as possible, since programs will close as positions are filled.

JPMorgan Chase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds and professional experiences. We will provide reasonable accommodations for applicants with disabilities. 

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© 2024 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.