Third Party Risk, Project Management and Strategy Associate

The JPMorgan Chase Corporate Third Party Oversight (CTPO) team is responsible for developing, deploying, and overseeing firmwide programs that ensure the effective use of third parties and inter-affiliates to accomplish JPMorgan Chase’s strategic goals. As an Associate, Project Management and Strategy, you will be supporting the end-to-end lifecycle of key CTPO initiatives and helping inform the overall strategy of the team’s project portfolio. The major focus of the CTPO program is to ensure our third parties are performing to the same high standards for which JPMorgan Chase holds itself accountable, including in the areas of client service, quality, controls, regulatory compliance, business resiliency and protection of information. This position offers the opportunity to work with stakeholders within CTPO and across the firm in support of the CTPO program objectives.

Job Responsibilities:

• Manage activities for key strategic initiatives, from inception all the way through to closure of each initiative
• Define problem statements and solutions, clearly conveying them to key decision makers and impacted stakeholders
• Create project plans (Excel/MS Project/PowerPoint) and monitor key milestones, deliverables and dependencies
• Report to key stakeholders project statuses, using standard formats and ensuring timelines are met
• Manage issues tracking, escalation and resolution as well as identification and monitoring of project risk trends and concerns
• Engage with relevant stakeholders during project planning, requirements gathering sessions, and feedback and working sessions
• Author project-related communications and create project artifacts in support of the overall delivery of initiatives
• Work closely with CTPO’s Governance, Risk and Design teams to review and prioritize technology enhancement requests

Required Qualifications, Skills and Capabilities:

• 5-9 years of experience in project management, process improvement, governance and stakeholder engagement within financial services or operations environment
• Knowledge of risk management and control principles 
• Strong written and oral executive-level communications skills, with ability to convey complex information in an understandable, compelling and persuasive manner at all levels
• Strong analytical skills with the ability to synthesize program information and translate that information into insights and visualizations
• Ability to support the development of strategies that align with organizational goals
• Ability to identify key issues, gather data to investigate those issues and develop actionable recommendations 
• Good business judgment, particularly the ability to proactively identify and address issues early, with experience performing root cause analysis to develop long-term solutions

Preferred Qualifications, Skills and Capabilities:

• Proficient in Microsoft Project, Excel and PowerPoint
• Interest in learning new technologies, including AI/ML
• Project Management Professional (PMP) certification, Prosci Change Management certification, and/or Consulting firm experience a plus