Harness your technical expertise to shape innovative client solutions and bridge product capabilities with real-world challenges. Collaborate closely with diverse teams, be the catalyst for transformative client experiences, and redefine solution-oriented success.

As a Client Solutions Architect Manager in Telecom Network Product Line, you are an integral part of a team that innovates and supports the sales process for the technical adoption of comprehensive product solutions for clients with complex challenges. Leveraging your technical expertise in specific products and industries, you develop viable solutions that add value to clients, track how clients are using our products, and ensure results are realized. 

Job responsibilities

• Leads the configuration and modification of the firm’s products and solutions, often in partnership with Technology, to fit complex client use cases 
• Supports Sales in solutioning and mandating deal stages for pricing, pipeline planning, and account planning
• Engages with technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions
• Identifies and defines development requirements for product design enhancements based on client feedback 
• Develops connectivity solutions which align with product line and business objectives

Required qualifications, capabilities, and skills

• 5 years of experience or equivalent expertise working across a related broad set of products
• Demonstrated ability to apply a deep technical understanding to solution configurations in a specific domain 
• Experience supporting Sales in pricing, pipeline planning, and account planning
• Experience working with clients in a technology field and interfacing with engineers
• Experience working within the telecommunication or network industry, either acquiring or selling global connectivity related solutions
• Knowledge of global telecommunication providers, including both terrestrial and subsea cable systems

Preferred qualifications, capabilities, and skills

• Networking, Telecom or Cloud certifications a plus
• Experience with Atlassian's Jira and Jira Align products
• Working with and leading geographically dispersed teams