Become a paralegal in the Collections Litigation Legal Group primarily focused on Business Banking’s collections litigation efforts. 

As the Paralegal II in our Collections Litigation Legal Group (CLLG), you will work with CLLG attorneys who support the Business Banking, Auto Finance, and Card Services lines of business (LOBs) with their collections litigation matters and sworn documents practices. The position will focus on Business Banking collections litigation matters, with involvement in all CLLG-supported LOBs. A successful candidate is a self-starter who requires little supervision, has the ability to handle competing time demands, and has excellent written and oral communication skills. The CLLG is part of Consumer and Community Bank’s Operations & Controls Legal Team (OCL), which is responsible for providing legal services to CCB Operations, including collections litigation, collections and recovery, bankruptcy, sworn document processes, tax reporting, court order and subpoena processing, escalated customer complaints and third party oversight of consumer default law firms.

The Legal Department at JPMorgan Chase & Co. manages legal and other risks, advises on products and services, interprets laws and regulations that impact the firm, and advises the firm on other matters. Our global team is made up of 2,000 lawyers and legal professionals with a reputation as thought leaders who deliver best-in-class services. As trusted advisors, we help the firm’s clients while also safeguarding the integrity of the firm. We are committed to a culture of inclusivity and belonging, where people can grow and succeed throughout their careers while working for a first-in-class financial institution doing cutting-edge work. If these values resonate with you, we would like to hear from you.

Job responsibilities

• Reviewing, identifying, analyzing, and escalating issues raised in collections litigation matters across numerous U.S. states
• Tracking escalations and ensuring resolutions are provided
• Drafting correspondence to internal and external parties
• Contributing to the oversight of the contents and execution of sworn documents filed in collections litigation matters
• Liaising with outside collections litigation counsel 
• Providing support to special projects across the Firm's lines of business
• Performing legal research on a variety of issues relating to collections litigation

Required qualifications, capabilities, and skills

• 5 years of paralegal experience with a law firm or equivalent experience with an in-house legal department, preferably in the financial services industry
• Working knowledge of legal research platforms (Westlaw preferred)
• Strong PC skills (knowledge of MS Word, Outlook, Excel, PowerPoint)
• Excellent organizational skills
• Team player who can collaborate with the Legal and operations groups
• Tact and good judgment in handling confidential information
• Unwavering sense of honesty and ethics

Preferred qualifications, capabilities, and skills

• Knowledge of court procedures in at least on state jurisdiction
• Familiarity with FDCPA, TCPA, SCRA, UDAAP, FCRA and related debt collections laws
• Experience with proofs of claim (bankruptcy and probate)
• Knowledge of collaboration tools like SharePoint