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As a Home Lending Account Specialist, you will deliver exceptional service while handling incoming calls from customers who are inquiring about their mortgage accounts. As the primary point of contact, you will be fully trained on the product and will be able to address any questions our customers might have. This can range from a simple payment to more complex issues like escrow. Account Specialists also work with internal partners ensuring our customers get access to any Chase expert needed to fulfil their request.
Our team members are motivated, innovative, and flexible. They pride themselves on having a positive attitude, developing their skills and creating a sense of community in the workplace.
When you join JPMorgan Chase & Co., expect:
This is a hybrid (3 days in office / 2 days remote) role located in either Columbus, OH, Plano, TX, Tempe, AZ, Manila, Phil. or Mexico City, Mexico.
Work schedules will vary. Candidates must be willing to work schedules during our operating hours, which include evenings and weekends. Specific information will be provided by the recruiter.
Job Responsibilities
Required Qualifications, Capabilities, and Skills
Preferred qualifications, capabilities and skills
Full Time
$46k-60k (estimate)
05/13/2024
07/10/2024