You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in the Commercial Bank’s Digital, Data and Product (DDP) Solutioning team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Develop a product strategy and product vision that delivers value to customers
• Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition
• Build the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Work closely with cross-functional stakeholders across the Commercial Bank (CB) and Corporate Investment Bank (CIB) to align on roadmap prioritization and technology approach
• Analyze business requirements, user needs, and understand partner systems in order to draft user stories and business requirements documents (BRDs) as well spearhead workstreams with support from senior team members, including owning end to end deliverables, creating work plans, and managing deadlines and expectations
• Manage scrum teams and related scrum ceremonies, backlog creation and depth analysis 
• Partner with key leaders of would-be impacted users for review, approval of technology solutions and process changes 
• Collaborate with design teams and SMEs to use a design-thinking methodology to co-create the target state client and internal commercial banking experience (incl. op. model, capabilities, business architecture, etc.); responsible for translating design into discrete and well scoped initiatives with robust business cases and KPIs to track impact , and drive the agile release approach, including discovery, design and user research
• Research and apply an understanding of innovation in financial services and emerging technologies (e.g., machine learning, blockchain, robotics process automation) to reimagine the future of commercial banking
• Prepare decks, design materials, and prototypes to share with clients, team leadership, senior management, and executive leadership – including presentations, executive summaries, proof of concept (POC) / minimal viable product (MVP) demos, and KPI progress updates

Required qualifications, capabilities, and skills

• 5 years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Bachelor’s degree from a top tier program required; MBA or related Masters Degree is a plus
• Ability to write effective business requirements documents (BRD) and user stories that are development ready 
• Demonstrated experience orchestrating and influencing collaboration across multiple teams and roles (e.g., Product owners, business sponsors, subject matter experts, experience designers, testers, software development teams, etc.) towards building a cohesive, customer-focused product backlog
• Understanding and knowledge of design and software development processes, with exposure to agile
• Understand basic technology concepts (APIs, User Acceptance Testing, entitlements/credentials, etc.)
• Experience developing, tracking and measuring OKRs and outcomes 
• Strong verbal and written communications skills
• Ability to synthesize ambiguous customer needs into clear product requirements

Preferred qualifications, capabilities, and skills

• Prior experience working in a highly matrixed, complex organization
• Prior experience at a top-tier tech firm, fintech, or startup in product management or business analysis for a software development product or financial services is 
• Previous experience and proven success with digital transformation implementations (journey design, prototyping to scale), and tech innovation initiatives with a strong interest in operating model design and / or business strategy
• Understanding of Jira