3 Credit Card Collections Specialist I Jobs in Heathrow, FL

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Credit Card Collections Specialist I

JPMC Candidate Experience page

Heathrow, FL | Full Time

$39k-49k (estimate)

5 Months Ago

Credit Card Customer Service Specialist I

JPMorgan Chase

Heathrow, FL | Full Time

$32k-41k (estimate)

2 Months Ago

Credit Card Customer Service Account Specialist I

JPMC Candidate Experience page

Heathrow, FL | Full Time

$33k-42k (estimate)

4 Months Ago

Credit Card Collections Specialist I

$39k-49k (estimate)

Full Time 5 Months Ago

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JPMC Candidate Experience page is Hiring a Credit Card Collections Specialist I Near Heathrow, FL

At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Collection Specialist's work is creative, exciting, and different every day.

Job Responsibilities:

Work in a call center environment that requires 100% phone-based interaction
Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
Communicate with customers in a metrics-driven environment
Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment
Take ownership of each customer interaction while treating them with respect and responding with empathy
Works both independently and in a team environment
Abide by all applicable regulatory and departmental practices and procedures

Required qualifications, capabilities, and skills:

Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face
Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment
High school diploma or GED required

Preferred qualifications, capabilities, and skills:

Ability to multitask using a computer and simultaneously provide customer support
Comfortable in a fast-paced, consistently changing environment
Previous experience working in a Collections, Sales, Retail or Customer Service industry
Have a passion for helping people by solving problems, presenting, and explaining solutions

Work Schedule:

Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.

This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.