The Commission Management team is responsible for looking after commission agreements that allows investment managers to separately pay the broker for trade execution and ask that the remaining commission be allocated to a client account, where the investment manager would accrue soft dollar/commission sharing credits and use them to pay eligible research/brokerage providers. The team is recruiting an associate/analyst who will have wide-ranging responsibilities in performing this role, ranging from daily control functions, trade break investigations and reconciliations, vendor documentation, legal documentation, tax governance to accommodating ad hoc tasks from the trading desk and the other operational teams with whom we partner

As a client service analyst you will be expected to build a solid understanding of front to back trade flows and equity systems infrastructure. Developing strong working relationships with a wide range of both regional and global middle, back office, technology and finance teams will be essential to succeed in this role. The right candidate will preferably have an operations background, strong analytical skills, and needs to be able to work efficiently in a fast paced, high volume environment.

Job responsibilities

• Trade reconciliation and Management
• Coordination of payments to vendors on behalf of CSA clients
• Management of trade exceptions
• Partner with other MO and FO teams globally to resolve issues
• Perform a variety of daily control functions
• Identify process weaknesses and work with technology teams to implement solutions
• Create adhoc reports for MO and FO management

Required Qualifications, capabilities, and skills 

• Understanding of the JPM Equity business, infrastructure, trade flows and control environment
• Experience in an operations role
• Self-motivated, self-starter
• Strong analytical and problem solving skills
• Ability to multitask and to work under pressure, prioritizing duties according to risk and client profiles
• Excellent communication and interpersonal skills, ability to partner with teams across Operations, technology, finance and the front office
• Experience in Microsoft Excel