Job summary:

The primary responsibilities of the Innovation Program Analyst/Associate will be to partner with CAO functions across the full use case lifecycle to utilize a process improvement mindset to identify opportunities for automation, lead use case review and triage sessions, track milestones, and ensure delivery of solutions in collaboration with delivery teams.

Job responsibilities:

• Build an in-depth understanding of capabilities and potential applications of intelligent automation technologies – including robotic process and desktop automation (RPA, RDA), data transformation tools (Xceptor, Alteryx), data visualization tools (Tableau, Qlik), as well as any related technologies (e.g., process discovery, business process and decision management tools, virtual assistants)
• Conduct use case review and triage sessions, while utilizing a process improvement mindset and knowledge of available solutions/tools
• Collaborate closely with functional contacts across the firm to drive progress
• Help facilitate and create materials for CAO Working Group, bringing key functional stakeholders together to drive progress on key deliverables, address common issues, and share best practices
• Help coordinate pilots of any new capabilities/tools, and support any additional projects enabling more streamlined and controlled use case delivery (e.g., enhancing reporting capabilities, data remediation exercises for control purposes)
• Support firm-wide communications for a wide variety of audiences, including drafting periodic newsflashes on progress and accomplishments
• Develop, publish, and maintain educational materials (e.g., successful use cases, best practices, demos, relevant trainings)
• Enhance public facing SharePoint / intranet site to communicate progress

Required qualifications, capabilities, and skills:

• 2 years of experience on transformation/innovation teams, or process improvement experience; management consulting or innovation strategy experience a plus
• BS/BA from a top-tier institution
• Knowledge of automation tools and innovation technologies
• Excellent oral and written executive-level communication and presentation skills
• Effective ability to assimilate broad-ranging information quickly, distill it into key activities, and identify potential areas of opportunity
• Entrepreneurial spirit, team-oriented nature with project ownership mentality
• Interpersonal skills, exceptional relationship building skills; ability to effectively partner with all levels of management across a diverse set of functions, locations and businesses
• Effective organizational and project management skills
• Knowledge of Microsoft PowerPoint and Excel; experience in Microsoft SharePoint a plus