AML/KYC Controls team provides oversight and guidance so that the business delivers Anti-Money Laundering (AML) and Know-Your-Customer (KYC) strategies to assure our product and our customer base are fully compliant with Bank Secrecy Act (BSA), PATRIOT Act and FINRA requirements. 

AML/KYC Controls works closely with various groups within CCB, such as the AML/KYC Ops, Business Development and Relationship Management, and Operational teams to deliver ongoing requirements for capturing, reporting and monitoring compliance with regulatory standards.

Team is responsible for Anti Money Laundering (AML) strategic initiatives/projects to meet regulatory obligations. This will include conducting research, analysis and providing qualitative/quantitative insights to lead and direct the projects and initiatives to meet our AML/KYC Standards. 

The role requires alignment with the Firm's AML Consent Order initiatives and will require coordination with Project Teams, Compliance, Technology, Training, Communications, Legal, AML Operations and the Business. Team members are responsible to be knowledgeable of AML/KYC policies and standards to ensure projects and initiatives are within compliance and mitigate the AML/KYC risks to an acceptable level. 

Job Responsibilities: 

• Primarily manage customer case reviews based on AML or KYC risks posed by the customer. The reviews are concluded by providing documentation and rationale to support the decision to Retain or Exit the customer based on the residual risks associated with the customer(s). 
• Determine and create risk mitigation strategies for customers with AML, Fraud, or KYC risks. This may include formulating questions to ask the customer, supporting document requests, or alerting appropriate partners of a decision to exit. 
• Assist in building best-in-class AML/Compliance programs by providing support in the design, development, implementation, review and reporting on AML projects and initiatives, addressing certain AML risks and controls. 
• Provides support in development of solutions or systems to fix identified issues or gaps. 
• Complete all assigned tasks in support of projects with strong attention to the quality and timeliness of expected results. May facilitate proper recommendation & escalation to management. Support the successful transition of projects to business-as-usual status.
• Produce standard and ad hoc management reports and presentations for assigned projects and initiatives. May present project decks to management.
• Coordinate with Risk Officer, Compliance Officers, Legal Advisors, and additional partners on LOB specific and potentially on cross-LOB issues. 
• Actively maintain up to date knowledge of regulatory and role-specific requirements. Gain a solid understanding of the AML/KYC risk management and control framework and monitor application of best practices and control standards throughout all assigned tasks. 
• Provides ad hoc support to senior team members as requested. Provide personal support to new team members by facilitating shadowing and mentoring sessions. 
• Makes recommendations on assigned tasks and implements recommendations within department to execute on tasks.
• Typically has ability to make decisions on day-to-day issues and refers to manager on decisions regarding project direction / scope.

Required qualifications, skills and capabilities:

• 1 years of experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or AML/KYC; or equivalent subject matter expertise in a relevant business related function/operation.
• Comfort working in an ambiguous environment without the aid of a grid matrix or other decision making tool.
• Excellent problem solving, critical thinking, analytical skills. 
• Highly organized, can manage multiple projects/requests at one time, and can work across numerous lines of businesses. Experience with influencing change.
• Skilled with analyzing root causes of AML/KYC, compliance and risk issues.
• Strong judgment, professional maturity and personal integrity, strong work ethic, proactive and results-oriented, fact based, has the courage to ask the tough questions and challenge the status quo. 
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) required

Preferred qualifications, skills and capabilities:

• Bachelor’s degree preferred or equivalent experience
• Business knowledge - ability to understand the business / knowledge of regulation surrounding business 
• Communication/presentation - excellent written and verbal communication skills with an ability to articulate in a meaningful and actionable manner 
• Networking – strong interpersonal skills; strong collaboration and relationship building skills 
• Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment.
• Decision Making/Judgement - moderate level of independent decision making using sound judgement