Company DescriptionJoseph Michaels InternationalJob DescriptionDuties / responsibilities: - Responsible for providing specialized technical and product support for company hosted solutions, this includes troubleshooting and debugging complex software solutions. - Improve and maintain installation and configuration procedures. - Contribute to and maintain system standards. - Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale. - Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs. QualificationsQualifications, Experience, Knowledge and Skills: - Bachelor (4-year) degree, with a technical major, such as engineering or computer science. - Systems Administration/System Engineer experience. - Experience with Linux. - Experience with Bash/Python. - Experience with problem tracking tools (e.g. ClearQuest, Bugzilla, JIRA);- Excellent communication skills and ability to interact professionally with a diverse group of clients and staff in difficult or conflictive situations. - Ability to quickly learn new technologies and keep abreast of the latest technological advances. - Experience with JMS (WebSphereMQ or ActiveMQ) is a plus. - Experience with Operating system-level virtualization (Docker) is a plus. - Knowledge in area of IT services best practices (ITIL) will be a plus; - Service Now knowledge is a plus.Additional InformationAll your information will be kept confidential according to EEO guidelines.