Company Profile

Jones Street Investment Partners, LLC (“JSIP”) is a real estate investment sponsor focused on multifamily assets in the Northeast and Mid-Atlantic. Since its founding in October 2014, JSIP has acquired properties in eight states, totaling over 6,000 units and over $1.7B of AUM. Jones Street Residential, Inc. (“JSR”) is an affiliate of JSIP and was formed in 2017 to provide efficient and integrated community management for the JSIP portfolio.

Job Description

Under the direction of the Executive Director of Property Operations, the Portfolio Manager is responsible for overseeing and managing the operations of a portfolio of properties throughout Maine, New Hampshire, and Massachusetts.

Essential Functions

• Responsible for ensuring a high level of performance across assigned portfolio while achieving at or above market KPI’s.
• Ensure occupancy targets are achieved through leasing and resident retention throughout portfolio.
• Maintain detailed knowledge of competitive properties and market knowledge of all assets in portfolio.
• Prepare annual budgets, including capital expenditure budgets.
• Contribute to creation of and ensure execution of marketing plans for communities within assigned portfolio.
• Oversee execution of proactive and timely reputation management strategies via social media ratings, reviews, responses.
• Achieve best possible financial success from the portfolio within the guidelines set by the Executive Director of Operations and ownership.
• Seek to maximize income and minimize expenses; ensure Community Managers are actively. operating communities at or above budgeted income and at or below budgeted expenses.
• Maintain aggressive staffing levels while achieving the financial goals for each community.
• Deliver accurate and timely financial reporting for assigned portfolio.
• Achieve 95% occupancy and maintain a low level of delinquency for each asset within assigned portfolio.
• Perform a thorough community inspection for each asset within assigned portfolio once per quarter.
• Ensure operational execution yields consistently strong resident satisfaction survey results.
• Actively participate in the hiring process.
• Leverage a succession plan to anticipate needs and develop talent.
• Manage performance issues in a timely and effective manner.
• Serve as a company/portfolio representative within industry affiliated local groups/associations.

Qualifications

• Bachelor’s degree in Business, and industry specific certifications
• A minimum of 7-10 years' multi-family property management experience required
• Exceptional leadership skills with an ability to inspire, motivate and recruit
• Excellent communication skills with an ability to establish and maintain key relationships required
• Strong computer skills, especially in the Microsoft Office Suite and YARDI Voyager software
• Working knowledge of applicable Landlord Tenant Laws, Fair Housing Regulations, and other laws as they relate to property specific guidelines and occupancy standards
• Very organized and detailed with the ability to see the big picture
• Ability to exchange ideas, information and opinions with others to formulate policies and programs and/or arrive jointly at decisions, conclusions or solutions
• Ability to meet deadlines and set priorities for workload
• Must be able to identify and resolve problems in a timely manner and gather and analyze information skillfully
• Ability to work effectively with external vendors and customers; consistently exhibits a professional demeanor in dealing with others and works to maintain constructive working relationships

Benefits

• Medical, Dental & Vision (100% covered by employer)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Parental Leave
• Short Term & Long-Term Disability

Jones Street Residential Inc. is an equal opportunity employer. Jones Street evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.