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OVERVIEW:
We are an established successful divorce law firm located in Centennial. We are experts at helping breaking families of all backgrounds divide money, property and children during the most difficult time of their lives. We are seeking the right Client Relationship Specialist to be responsible for the sales of legal services to support our growing team.
RESPONSIBILITIES:
The Client Relations Specialist will conduct initial consultations with prospective new clients (“PNC”). A PNC contacts our firm and is prescreened by an Intake Specialist who collects basic information before the Client Relationship Specialist conducts the initial consultations. The Client Relationship Specialist is not required or expected to make cold calls. The Client Relationship Specialist will:
In accordance with the ethical rules governing lawyers and the practice of law in Colorado, the Client Relationship Specialist will not provide legal advice or enter into a legal services agreement with a PNC. Rather, the Client Relationship Specialist will prepare PNCs for hiring the firm with all legal services agreements approved and signed by a licensed Colorado attorney.
The selected candidate must be able to keep detailed records about the number of PNCs who contact the firm, the number of PNCs who come in for initial consultations, and the number who ultimately engage the firm. The Client Relationship Specialist will also be responsible for staying in contact with PNCs who do not hire the firm after their initial consultation to keep the door open for them to hire the firm when they are ready. PNCs who hire the firm will receive follow up calls from the Client Relationship Specialist to check in on their satisfaction and progress with their legal matter. This is for quality assurance and to ensure that the Firm is taking all possible steps to receive a five-star review from people that we help.
SKILLS:
The Client Relationship Specialist must be confident, articulate, diplomatic, yet willing to speak frankly to the PNC when needed with high emotional intelligence. The Client Relationship Specialist must be able to bring PNCs to the point of signing a legal services agreement with the firm. The Client Relationship Specialist must be self-motivated and self-directed to achieve his or her professional goals as well as the firm’s goals.
The Client Relationship Specialist should be knowledgeable and proficient with the Windows Operating System and Microsoft Office, including Microsoft Word and Excel.
EDUCATION AND EXPERIENCE:
The ideal candidate has sold high-end services or products like jewelry, cars, real estate, and luxury brand apparel or luxury fashion accessories. The Client Relationship Specialist should have education and/or work experience that is the equivalent of a bachelor’s degree. Real life experience and a few “battle scars” providing empathy and understanding are assets as is experience overcoming a major obstacle in life and making an important change in your life so you know at your core that others can do it too .
COMPENSATION:
Sales skills and experience are required but personality, character, intelligence, and integrity will also be paramount considerations. This position is a more than a job. For the right candidate it is a career. Salary and bonus is commensurate with skill and experience and is negotiable. The position will be full-time and will include intensive paid initial training. We offer paid holidays and flexible work hours as well as health, dental and 401k contributions after ninety days of full-time employment with the firm.
Job Type: Full-time
Pay: $65,000.00 - $175,000.00 per year
Benefits:
Experience level:
Weekly day range:
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Experience:
Work Location: Hybrid remote in Centennial, CO
Full Time
Business Services
$39k-49k (estimate)
03/24/2024
07/03/2024
denverdivorceattorneys.com
DENVER, CO
25 - 50
Private
PAUL MAXON
<$5M
Business Services
The job skills required for Client Relationship Specialist include Microsoft Office, Futures, Empathy, Quality Assurance, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Relationship Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Relationship Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Relationship Specialist positions, which can be used as a reference in future career path planning. As a Client Relationship Specialist, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Relationship Specialist. You can explore the career advancement for a Client Relationship Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Client Relationship Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Relationship Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Relationship Specialist job description and responsibilities
They must be friendly and customer service oriented to foster positive client relationships despite the high-stress circumstances when dealing with dissatisfaction.
03/22/2022: Melbourne, FL
Since they work directly with clients, they often conduct meetings with clients via phone calls, emails or video chats.
03/28/2022: Springfield, OH
Ultimately, an outstanding Client Relationship Specialist will work closely with sales and accounts managers to ensure that all staff preserves relationships with clients.
02/14/2022: Bradenton, FL
Analyzing the Client's Situation.
03/16/2022: Tacoma, WA
Strong problem-solving skills to help clients overcome any obstacles and develop solutions that enhance the clients' efficiency and productivity.
03/25/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Relationship Specialist jobs
To maintain this strong client relationship, the client relations manager must consistently work to ensure they satisfy the client.
04/04/2022: Boulder, CO
They often visit different departments throughout the day to discuss the needs of clients and collaborate with them to solve any challenges.
03/29/2022: Davenport, IA
Team building and collaboration abilities when working with other departments to develop strategies that benefit clients.
02/20/2022: Wichita, KS
Verbal and written communication skills to call, email and meet with clients.
03/20/2022: Saint Paul, MN
Negotiation skills when presenting clients with a contract and establishing terms.
04/17/2022: Akron, OH
Step 3: View the best colleges and universities for Client Relationship Specialist.