2 lead concierge Jobs in reston, va

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Part-Time Concierge: Sat/Sun, 8 AM - 4 PM

Comstock Companies

Reston, VA | Part Time

$32k-41k (estimate)

1 Week Ago

Concierge

ACT Partners

Reston, VA | Part Time | Full Time

$36k-46k (estimate)

2 Months Ago

Part-Time Concierge: Sat/Sun, 8 AM - 4 PM

$32k-41k (estimate)

Part Time 1 Week Ago

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Comstock Companies is Hiring a Part-Time Concierge: Sat/Sun, 8 AM - 4 PM Near Reston, VA

Part-Time Concierge: Sat/Sun, 8 AM - 4 PM
Department: Residential
Employment Type: Part Time
Location: BLVD Reston
Reporting To: Genta Prebreza
Description
The Concierge provides exceptional customer service at the front desk for all residents and guests.
Key Responsibilities

Provide Class "A" customer service - Building a good rapport with tenants and going above and beyond whenever possible
Meet and greet all visitors such as tenants, guests and prospects
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Respond to tenant questions and complaints in a timely manner
Ensure that only authorized individuals enter the building
Manage incoming phone calls and direct them to the appropriate destination
Coordinate reservation for amenity space, loading elevators and loading dock
Complete daily building walks, looking for maintenance items, reorganizing furniture/dcor and cleaning up whenever needed
Work scheduled shifts
Perform other duties as needed

Qualifications

High School Diploma or equivalent (GED)
Strong customer service background
1 year of concierge or high-end customer service experience is needed and 3 years is preferred
Must be able to work weekends
Ability to work holidays required. Flexibility to pick up additional shifts, as needed
Proficient in Microsoft Office, particularly Outlook, Word and Excel
Outgoing personality with ability to relate to diverse group of people
Self-motivated and high energy
Strong problem-solving skills
Strong sense of urgency
Must be highly credible and trustworthy, and operate with high degree of integrity
Must hold oneself and others accountable and strive for a high level of excellence
Must have a positive, can-do attitude and be able to fuel growth and innovation
Must be customer-focused and results-oriented
Must want to continuously learn and develop
Exceptional oral and written communication skills
Ability to work well in a team establishing good working relationships with others
Ability to multitask and prioritize tasks with a strong attention to detail
Self-directed and able to work independently, with minimal supervision