About Us

At the Joint Relief Institute, our mission is to improve the quality of life for people dealing with joint pain. Our medical clinic specializes in treating knee and joint pain, focusing on large joint pain relief with a minimally invasive approach called viscosupplementation. We strive to significantly impact our community and support each other in our collective pursuit of wellness. We believe that every role within our team contributes immensely to our success and the well-being of our patients.

Practice Philosophy:

Joint Relief Institute offers a very friendly and happy work environment and leads the healthcare market in the field. We are expanding and looking for a team player who will grow with us. We understand the importance of a positive workplace environment and ensure this by promoting and encouraging our core values of honesty, teamwork, compassion, growth, and ownership. 

About the Role

We are seeking an outgoing and compassionate receptionist to join our team. As a receptionist, you will play a crucial role as the face of the office! You will work in tandem with our administrative and clinical staff to deliver the best experience to our patients. We are looking for someone who has a positive and energetic attitude and genuinely cares about our patients and team members. If you are looking to make a difference in the lives of patients with joint pain and arthritis, we encourage you to apply for this exciting opportunity at Joint Relief Institute.

Location: Joint Relief Insitute - Greater Minneapolis 

Required Hours: Monday to Friday 9:00am - 5:00pm

Job Type: Full-time, 40 hours/week

Pay: $16.00 - $18.00 per hour (dependent on experience) 

Responsibilities: 

• Scanning papers and uploading to practice EMR or wherever appropriate.
• Checking in patients and greeting them with a warm and welcoming manner.
• Making patient appointments.
• Collecting copays.
• Tracking wait-time in the waiting area.
• Maintaining a clean lobby that is stocked with essentials for our patients. 
• Data entry of patient demographics and proper documentation in practice EMR.
• Supporting the office with all other administrative duties. 

Qualifications:

• High school diploma or GED.
• Proven customer service experience. 
• Effective communication and elevated attention to detail. 
• Comprehension of MS Office, with working knowledge of healthcare management systems, Microsoft Suite, and Google Suite products.
• Bi-lingual (Spanish) is a plus!

Benefits:

• Paid Time Off
• Paid Sick Time
• Paid Holidays
• Bonus Eligibility
• Retirement Plan
• Insurance Options: Medical, Supplemental Medical, Dental, Vision, and Life
• NO WEEKENDS!

COVID-19 considerations:

All patients and staff are recommended to wear a mask and socially distance if sick or have a cough. If the patient requests staff to wear a mask in the room, we ask that staff comply.

Compliance consent is required for all roles at Joint Relief Institute.

This is an equal opportunity position meaning that we do not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.