Inspire health. Serve with compassion. Be the difference.

Job Summary

To act as a patient greeter/liaison for all patients and family members upon entry into the patient care environment. Assists and supports radiologists and physicians with patient flow, communication and report management as needed. Assists in the requests for patient transports and/or personally transports patients as needed. Adheres to standards for proper distribution of patient information to meet compliance and regulatory requirements. All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference.

Accountabilities

• Prioritizes all patients' orders in order of time received and/or severity of diagnosis.\u00A0 Ensures that all patients are consistently informed regarding their wait times throughout their visit to ensure a positive patient experience. 40%

• Knowledgeable in all Scheduling, Admissions and Radiology information functions.\u00A0 Accurately schedules patients for Imaging exams. 20%

• Ensures accuracy of physician orders and account information prior to patient check-in.\u00A0 Performs order entry with scanning of support documents, as needed. 5%

• Knowledgeable in all aspects of image storage, retrieval and printing.\u00A0 Provides images and reports to healthcare provider and/or patient as requested.\u00A0 Knowledgeable of offsite storage and retrieval. 5%

• Manages outside images to include importing outside images into PACS system. 5%

• Researches, retrieves and prepares images and reports for physician conferences to include but not limited to Breast Conference, Tumour Board and quality assurance projects, as needed. 5%

• Ensures proper communication and connection from physician to physician after hours and on weekends. Calls in technologist and nursing staff as appropriate when requested by the physician.\u00A05%

• Coordinates team member schedule/coverage as needed. 5%

• Stays abreast of organizational, affiliate and departmental changes/updates by checking email on each shift. 5%

• Performs other duties as assigned. 5%

Supervisory/Management Responsibilities

N/A

Minimum Requirements

• High School Diploma or equivalent preferred

• No previous experience required. Previous support experience preferred

Required Knowledge, Skills, Abilities

• Excellent Customer Service Skills

• Basic computer skills

• Knowledge of office equipment (fax/copier)

• Data entry

Work Shift

Day (United States of America)

Location

Patewood Outpt Ctr/Med Offices

Facility

1046 Patewood Hospital

Department

10437117 Mammography-POC

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

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Inspire health. Serve with compassion. Be the difference.

Job Summary

To act as a patient greeter/liaison for all patients and family members upon entry into the patient care environment. Assists and supports radiologists and physicians with patient flow, communication and report management as needed. Assists in the requests for patient transports and/or personally transports patients as needed. Adheres to standards for proper distribution of patient information to meet compliance and regulatory requirements. All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference.

Accountabilities

• Prioritizes all patients' orders in order of time received and/or severity of diagnosis.\u00A0 Ensures that all patients are consistently informed regarding their wait times throughout their visit to ensure a positive patient experience. 40%

• Knowledgeable in all Scheduling, Admissions and Radiology information functions.\u00A0 Accurately schedules patients for Imaging exams. 20%

• Ensures accuracy of physician orders and account information prior to patient check-in.\u00A0 Performs order entry with scanning of support documents, as needed. 5%

• Knowledgeable in all aspects of image storage, retrieval and printing.\u00A0 Provides images and reports to healthcare provider and/or patient as requested.\u00A0 Knowledgeable of offsite storage and retrieval. 5%

• Manages outside images to include importing outside images into PACS system. 5%

• Researches, retrieves and prepares images and reports for physician conferences to include but not limited to Breast Conference, Tumour Board and quality assurance projects, as needed. 5%

• Ensures proper communication and connection from physician to physician after hours and on weekends. Calls in technologist and nursing staff as appropriate when requested by the physician.\u00A05%

• Coordinates team member schedule/coverage as needed. 5%

• Stays abreast of organizational, affiliate and departmental changes/updates by checking email on each shift. 5%

• Performs other duties as assigned. 5%

Supervisory/Management Responsibilities

N/A

Minimum Requirements

• High School Diploma or equivalent preferred

• No previous experience required. Previous support experience preferred

Required Knowledge, Skills, Abilities

• Excellent Customer Service Skills

• Basic computer skills

• Knowledge of office equipment (fax/copier)

• Data entry

Work Shift

Day (United States of America)

Location

Patewood Outpt Ctr/Med Offices

Facility

1046 Patewood Hospital

Department

10437117 Mammography-POC

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.