Coordinates the administrative functions in the academic office

Diversity & Inclusion

Embracing diversity for a richly inclusive community is a Guiding Principle at JWU. Our students, faculty and staff have varied backgrounds, experiences and perspectives that unite us as one community and contribute to our success. We are committed to enhancing the diversity of our workforce teams and we encourage individuals from underrepresented groups to apply.

Johnson & Wales University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, genetic information, national origin, disability status, protected veteran status or any other basis prohibited by law.

Essential Job Functions

• Manages complex projects and events to meet targets and milestones related to college and university initiatives and accreditation requirements
• Develops, documents and implements operational processes for efficiency and consistency
• Communicates with internal and external constituencies regarding various matters; composes correspondence such as mail, email, presentations, reports, etc. often requiring discretion
• Tracks, gathers, and analyzes complex data from various internal or external sources as well as develops and runs reports; as needed
• Manages documentation for accreditation and university requirements
• Acts as primary liaison with other university departments to resolve various matters
• Acts as liaison with external constituencies to maintain compliance with university and accrediting bodies
• Supports scheduling, documentation, and tracking of student off-campus activities, examinations, and orientation
• Manages college-related social media accounts and web edits
• Assists in the preparation and monitoring of department budget
• Supports faculty with the faculty information system and maintains accuracy of data
• Performs general office tasks such as filing, mail distribution, maintaining records, copying, data entry (e.g., databases, Web updates, etc.), ordering and maintaining office supplies, preparing reports, maintaining and managing department/administrator calendars, arranging for equipment and associated maintenance, and processing invoices and requisitions and facilities work requests; as needed
• Supervises and develops the department's administrative staff, as necessary, facilitating professional opportunities to improve individual capability and managing performance against job accountabilities, department goals and established university, campus and department policies and procedures
• Supervises and manages student employees, as necessary, to enhance their academic and professional development
• Performs other duties as assigned

Required Qualifications

• Minimum of an associate's degree or a combination of education/certification(s) and/or experience suitable for the position
• Moderate amount of experience working in administrative support or other related experience
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint and Outlook

Preferred Qualifications

• Associate's degree or a combination of education/certification(s) and/or experience suitable for the position in management or a related field of study
• Excellent written/ verbal communication and customer service skills

Please Note:

Qualified candidates must live or relocate within a daily commuting distance of the Providence Campus location upon hire.

Applications are accepted on an ongoing basis until job posting is closed.