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Patient service rep
$39k-53k (estimate)
Full Time 1 Month Ago
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Johnson Memorial Health is Hiring a Patient service rep Near Franklin, IN

JOB RESPONSIBILITIES :

Responsible for coordinating and performing general office functions and receptionist duties including greeting patients, typing correspondence, filing, answering phones and transmitting messages.

Completes return phone calls to patients, physician offices, etc. Orders medical and office supplies as needed.

Appropriately screens patient referrals from physician offices and schedules appointments. Completes tasks to ensure patient registration and precertification.

Inputs orders and processes patient payments. Performs office charge entry.

Assists in delivery of direct patient care under the supervision of a licensed Registered Nurse or a physician / provider in clinic and procedural area.

Assists with procedures within scope of training / certification, including but not limited to : positioning patient for kyphoplasty, stimulator placement and injections.

Assists physician / provider in preparing exam room, equipment and patients for medical exam / procedures by taking medical history, vital signs and lab specimens.

Administers medication both orally and by injection as prescribed by physician / provider. Reinforces proper medication and dosage requirements with the patient and / or patient’s family.

Maintains a steady flow of patient volume into designated exam rooms to keep physician / provider and patient wait times to a minimum.

Conducts patient phone calls post procedure for follow-up.

Supports organizational and department goals and participates in organizational / departmental Performance Improvement initiatives.

Maintains confidentiality of patient, employee and business information.

Completes on-going training and attends required educational programs.

Performs other duties as required or assigned by Department Manager.

EDUCATION, EXPERIENCE AND TRAINING :

Requires High School diploma or equivalent. Requires graduation from a recognized medical assistant training course or equivalent clinical experience.

Current CMA (AAMA), NCMA or CCMA certification required. Phlebotomy and EKG experience preferred. BLS certification required or must be obtained with 30 days of hire or transfer.

Previous physician office experience required. Previous billing experience preferred.

Johnson Memorial Health is a nationally-recognized network of physicians, services and healthcare resources based in Johnson County, Indiana.

The centerpiece is Johnson Memorial Hospital, located in Franklin Indiana, just 20 minutes south of Indianapolis.

All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability, or other protected characteristic under applicable law.

SCHEDULE :

Monday through Friday; 8am-4 : 30pm.

80 hours per two-week pay period.

Last updated : 2024-04-03

Job Summary

JOB TYPE

Full Time

SALARY

$39k-53k (estimate)

POST DATE

04/04/2024

EXPIRATION DATE

05/01/2024

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Johnson Memorial Health
Full Time
$56k-68k (estimate)
1 Week Ago

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If you are interested in becoming a Patient Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Rep job description and responsibilities

Patient service representative explains policies and procedures to patients and refers them to the proper services.

03/13/2022: Brownsville, TX

Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.

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Explain policies, procedures, or services to patients using medical or administrative knowledge.

12/29/2021: Sarasota, FL

Patient Service Representatives’ (PSRs) are responsible for performing a variety of daily office functions for a multi-physician hospital outpatient practice.

02/06/2022: Rock Island, IL

Patient confidentiality must remain a primary concern.

03/15/2022: Tuscaloosa, AL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Rep jobs

A patient service representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

03/18/2022: Miami, FL

A patient service representative works at the front desk of a hospital, clinic, or similar healthcare facility and provides customer support.

02/20/2022: Allentown, PA

Many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.

03/19/2022: Toledo, OH

Patient service specialists should maintain a systematic referral log to correlate patient referrals to other specialists.

01/07/2022: Rapid City, SD

Preparing patient admission and discharge documentation.

03/08/2022: Queens Village, NY

Step 3: View the best colleges and universities for Patient Service Rep.

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