Description

Position Overview: 

Assist the Brokerage Team in account maintenance as well as various underwriting tasks as assigned. Analyzes account-specific information (including but not limited to loss information, financials, loss control reports, prior carrier information and targeted terms) and prepares risk for referral to Brokers.

Job Responsibilities:

· Within given authority levels and company guidelines, accepts, rejects, or modifies new and renewal business for the commercial lines Brokerage department with guidance from the Brokers and Manager. 

· Markets Company products through agent contacts to achieve departmental growth and profitability targets. 

· Develops on-going relationships with agents, meets service standards established for new and renewal business, and keeps agent up to date with market and/or product changes. 

· May communicate policy term changes as directed by Brokers and/or Companies. May recommend constraints on business an agent may submit or recommend that an agent be suspended. 

· Promotes public image of the Company by actively participating in industry related groups and by networking within the insurance community to keep abreast of changes in the industry. 

· Achieve written premium and income goals set by management on a quarterly basis.

· Comprehend and maintain underwriting manuals for all companies represented.

· Travel as deemed necessary by the Manager, to both agencies & company conventions.

· Comfortable discussing team goals and actively participating in achieving these goals.

· Adhere to company-wide minimum service standards.

· Knowledge of the independent agency system and economics - assess the capacity of market, territory, and individual agencies to identify and act on growth opportunities.

· Demonstrate accountability for the assigned territory by being innovative and identifying and implementing opportunities for improvement in results. 

· Other duties as assigned.

Education and Work Experience:

• 1 year of experience or less and:
  • an RMI degree or CPCU, or RPLU, or CIW or CIC, or a graduate degree 
• or 2 plus years of directly related experience in Brokerage or P&C Underwriting

Knowledge Skills & Abilities:

• Strong customer service skills
• Ability to maintain confidentiality
• Capacity to analyze information and mathematical aptitude
• Proficiency in on-line reference manuals
• Knowledge of underwriting principles
• Knowledge of policy forms
• Ability to recognize exposure to loss
• Must be innovative and creative
• Research skills, attention to detail, and coordination
• Ability to multi-task, prioritize, make quick decisions and be flexible in a fast-paced environment
• MS Word & Excel experience required
• Excellent oral and written communication skills
• Exceptional customer service skills
• Exceptional interpersonal skills
• Interest in selling products and services based on customer needs
• Ability to clearly and effectively present (both written and verbal) to external business partners, management, and internal business partners. 
• Exhibits a professional appearance when representing the organization during agency visits or business meetings.
• Strong negotiation skills.

 Typical Physical Demands:

· Requires the ability to sit or stand for long periods of time, occasional stooping, and reaching; May require lifting-up to 25 pounds; requires normal range of vision and hearing with or without accommodations.