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What will you do
This position is responsible for providing vision, leadership and direction for the fire service business in the local district office. Responsibilities include supervising fire service technicians, developing business strategies, and implementing action plans to meet the districts objectives and drive profitable growth of the Fire Service business, including embracing the company programs, identification of life safety deficiencies and recommendations.
How you will do it
Revenue responsibility- Including implementing plans, programs and processes designed to meet and exceed goals of the company and objectives as well as improving market potential of the service business including new bookings (sales), revenue and profitability.
Customer Satisfaction: Responsible for maintaining effective customer communications along with building solid customer relationships from initial contact through order acquisition, delivery, installation and service. Ensure contractual obligations are fulfilled while quickly resolving customer complaints concerning service and collection issues thereby minimizing customer concerns and enhancing customer relations.
Productivity Improvement: Responsible for setting fair and manageable territories for technicians. Ensure that fair and effective performance measurements are assigned and that employees are motivated to achieve and/or exceed their assigned goals and objectives using management tools and practices. Also responsible to be proficient at, perform as required and instruct/train all new and existing clerical and dispatch personnel in all specific job procedures including our CRM system.
Safety Compliance: Ensure that all employees stay in sync with corporate safety programs. Responsible to ensure that employee safety training id through, complete and up-to-date. Identify safety issues and hazards and notify corporate safety office of those conditions that require corrective action.
What we look for
Required
Preferred
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit
SpecialAccommodations@jci.com?subject=Candidate Accommodated Requested&body=Hello, I've applied to an opportunity and require an accommodation during the application process.
.About the Company:
Johnson Controls International
Full Time
Wholesale
$62k-81k (estimate)
03/12/2024
05/04/2024
johnsoncontrols.com
>50,000
2018
TOUFIC FARAH
$10B - $50B
Wholesale
The job skills required for Supervisor, Service include Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Supervisor, Service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Supervisor, Service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Supervisor, Service positions, which can be used as a reference in future career path planning. As a Supervisor, Service, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Supervisor, Service. You can explore the career advancement for a Supervisor, Service below and select your interested title to get hiring information.