Facilitates the implementation of enterprise-wide risk reduction processes, crime prevention practices and public safety workforce development strategies to more than 1300 uniformed employees. Responsible for the coordination, development and delivery of initial and ongoing departmental training for public safety and contract security personnel in the areas of campus safety and security operations, customer service, basic lifesaving skills, appropriate use of force, hazard mitigation, quality assurance, crime prevention performance management and regulatory compliance.

Specific duties & responsibilities:

A. Research evidence-based, credentialed and promising public safety and security programs, assess and summarize their key determinants to inform supervisors, mid-level and senior managers in the selection of appropriate programming models.
B. Provide liaison and representative to public safety directors, JHU and JHM stakeholder communities, working groups, and committees in developing training solutions and scheduling.
C. Performs needs analysis, determining training needs of end-users and engages in short and longer-term delivery planning.
D. Provide direct technical assistance, coaching, consulting and training as necessary, including developing and facilitating collaborative instructional and delivery models that assist stakeholders in assessing challenges, identifying and implementing solutions.
E. Manage the collection and use of data to critically analyze key elements related to curriculum design, delivery methods, regulatory compliance and learning retention.
F. Report data and summary analysis on the effectiveness of training programs, delivery models and outcomes, updating training materials as necessary.

Delivers Public Safety and Security Training:

A. Facilitates, delivers and supervises the delivery of basic and specialized training sessions such as those concerned with new employees, in-service or annual refresher training, customer service, specific-on-the-job training, promotional development, crime prevention and leadership development.
B. Develops curriculum outlines, lesson plans, practical exercises, operational procedures and training programs.
C. Selects and develops teaching aids, such as handbooks, demonstrative models, visual aids, reference works, operating procedures and checklists, crime prevention literature and other educational media .
D. Utilizes diverse instructional methodologies based upon proven adult learning principles while presenting, incorporating in-person and virtual learning, practical skills demonstrations, scenario-based and problem-solving exercises and other proven outcome focused learning strategies.
E. Evaluates and records all program results and modifies program accordingly.
F. Instructs university and medicine stakeholders, including neighboring communities in specialized safety trainings. Provides crime prevention orientation sessions for all JHU and JHM personnel as needed.

Ensures Compliance with legislative, licensing and professional regulatory requirements:

A. Maintains a thorough knowledge of applicable statutory certification requirements, rules, and regulations.
B. Identifies security, police and special police licensing mandates, including monitoring for updated legislative requirements and judicial interpretations requiring updated training.
C. Prepares policy recommendations, drafts new and updated standard operating procedures to insure compliance with Joint Commission, accreditation and other professional standards as promulgated by the Joint Commission, IAHSS, ASIS, IACLEA, CALEA, etc.
D. Maintains employee training files, attendance records, lesson plans and other instructional documentation in accordance with Joint Commission standards.
E. Monitors department Performance Improvement Program.
F. Attends and successfully completes required instructional recertification programs

REQUIREMENTS:

• Three years of related experience
• Requires one year in work coordination/supervision, training, and daily oversight of staff, students, or volunteers.
• Associate's degree in Criminal Justice or related field.