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7 Customer Service Representative - State Farm Agent Team Member Jobs in Medina, OH

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Customer Service Representative - State Farm Agent Team Member
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$38k-49k (estimate)
Full Time 2 Days Ago
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John Mcgee - State Farm Agent is Hiring a Customer Service Representative - State Farm Agent Team Member Near Medina, OH

Job Description

Job Description
Benefits:
  • Opportunity for advancement
  • Training & development
ROLE DESCRIPTION:
John McGee State Farm Agency is looking to add a Part-Time Customer Service Associate to our team here in Medina, OH, just off Medina Square. An Ohio Property and Casualty License is required for this role. The ability to be a dependable member of our team is essential. The ideal candidate will need to be comfortable with 4-5 days per week for a total of approximately 20 hours.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
  • Dedicated to customer service
  • Current Ohio Property and Casualty License
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving
BENEFITS:
  • Hourly pay of $20/hour
  • Growth potential/Opportunity for advancement within my office
  • Valuable career-building experience

Job Summary

JOB TYPE

Full Time

SALARY

$38k-49k (estimate)

POST DATE

06/15/2024

EXPIRATION DATE

06/30/2024

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