About us

We are a Privately owned , referral based Prosthodontic practice in Boulder, CO. We have had a thriving practice for over 25 years and are seeking a dynamic Communications Coordinator to join our team.

Responsibilities:

• Patient Reception: Greet patients as they arrive, check them in, and direct them to appropriate areas within the dental office.
• Appointment Scheduling: Manage the scheduling of patient appointments using Eaglesoft dental software.
• Referral Relationships: Compose letters to referring dentists interact with office managers/staff, coordinate appointments for patients with other specialty offices.
• Billing and Payments: Process payments, and assist patients with insurance claims and billing inquiries.
• Office Administration: Assist with various administrative tasks such as filing, emailing.
• Patient Communication: Communicate with patients regarding appointment reminders, treatment progression and other necessary information.
• Problem Solving: Address patient and referral office concerns and resolve any issues or conflicts that may arise in a professional and courteous manner.
• Collaboration: Work closely with other members of our dental team, including dentists, assistants, and our referral offices to provide a seamless, positive patient experience.

Qualifications:

• Experience: Prior experience in a dental office or similar healthcare setting is preferred.
• Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with patients and colleagues.
• Organizational Skills: Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.
• Customer Service: A customer-focused mindset with a dedication to providing high-quality service and care to patients.
• Technical Proficiency: Above average Proficiency with Microsoft computer systems and knowledge of Eaglesoft dental software for scheduling and communication.
• Team Player: Ability to work well as part of a team and collaborate with colleagues to achieve common goals.
• Professionalism: Maintain a professional demeanor at all times, including during interactions with patients and colleagues.
• Confidentiality: Respect patient confidentiality and adhere to HIPAA regulations regarding the handling of patient information.

We work 4 days a week and value a healthy work-life balance. If you are ready to be part of a small, family team culture, we would love to meet you.

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Day shift
• No weekends

Experience:

• Dental office: 2 years (Required)

Ability to Relocate:

• Boulder, CO 80301: Relocate before starting work (Required)

Work Location: In person