This is about YOU. Your passion, purpose, and potential. In you, we seek humility, drive, confidence, and curiosity. When you join the JOEY team, you can expect a warm, welcoming, exciting, and dynamic environment. We are committed to training, educating, and empowering our People, and we live by our culture of People Development. Our success is directly attributable to our exceptional, team-oriented, and performance-driven partners (employees).

As an Office Team Member at JOEY, you will play an important role in the operations of the Restaurant. You will be the glue of the team and will be responsible for duties such as payroll, managing the daily sales and cash routine, tracking and filing expenses, ordering, personnel file management and onboarding. The ideal candidate will be organized, proactive in their approach, outgoing and passionate about the hospitality industry.

Pay Scale:

$20-$25

Duties

• Manage job applications to ensure we are in compliance with employment laws

• Have health and safety certification
• Own and drive personal and career development
• Effectively manage all office supply inventories: paper supplies, POS supplies, staples orders, gift cards

• Ensure that incident reports are being filled out and filed to the appropriate places
• Keep employee files complete, up to date, and ensure all necessary documentation is completed prior to any partner starting their first shift
• Ensure office equipment is in working order
• Effectively trouble shoot payment receiving systems
• Effectively trouble shoot POS Terminals

• Effectively trouble shoot sales & cash program
• Immediately remove partners from all systems and documentation upon termination
• Accurately reconcile daily cash and balance daily
• Actively manage the payroll process, i.e. paycheck distribution, TF, TQ, TF’s

• Accurately account for the tip distribution process
• Manage partner labor input
• Process pay adjustments in a timely manner

• Manage partner AR accounts
• Monitor and reconcile daily cash expenses and out of store purchases
• Ensure profit update is sent out to managers daily
• Process, sort, and route incoming and outgoing mail

• Help organize and maintain office common areas.
• Aiding with guest reception as needed by processing refunds and emailing receipt copies
• Maintain uniform inventory and place orders as needed.
• May run various routine errands, as required, such as shipping (Fedex) or bank runs (BOA).
• Performs miscellaneous job-related duties as assigned.

Requirements

• 1 years’ experience in a similar administration role.
• Experience working in a fast-paced environment.
• Experience in the hospitality industry is seen as a significant asset.

Competencies

• Successful employees at JOEY are genuine, warm, and caring.
• They value honesty and conduct themselves with integrity.
• They are comfortable providing and receiving feedback to achieve personal growth and performance excellence.

• They are natural problem solvers with an insatiable desire to positively impact individual and team execution.
• They are passionate about quality and professionalism.
• They possess exceptional relationship building and communication skills.
• They encourage healthy and supportive competition within their team.
• They exude confidence, humility, and respect.

• They take pride in presenting a professional appearance and demeanor.

Benefits

• Career development, education, and growth opportunities.
• Medical, dental, vision, and life insurance, medical reimbursement plan, and Employee Assistance Program (EAP) for benefit-eligible partners.

• Discounted employee shift meals.
• 10% discount for self and guests on all food and beverages when visiting any JOEY location.
• Discounted clothing retailer partnership.
• Referral bonus program.
• Sales competitions and rewards.

About JOEY Restaurants

The JOEY Restaurant Group exists to deliver the ultimate dining experience. Our handcrafted, locally, and globally inspired menu offerings are created by award-winning chefs and presented by world-class hospitality leaders in modern, warm, and lively environments. JOEY Restaurants has been family-owned and operated since 1992 and has grown into an iconic multi-concept brand throughout North America, with continued growth and expansion planned into 2030.

Our values shape every action we take and the decisions we make. JOEY Restaurants is all about opportunity and our ongoing success is attributable to our exceptional, team-oriented, performance-driven partners, who are constantly mastering their skill set. Our work environment is welcoming and inclusive, and our teams are passionate and creative. We embrace honesty and humility and are encouraged to fail forward and learn from our mistakes. Our industry-recognized performance-driven coaching culture paves the way for future leaders. Through ongoing coaching and mentorship, we directly impact the continuous learning, growth, and development of our partners throughout North America.

If you're looking for a place to meet your potential, we'd like to meet you. Roll up your sleeves... YOUR journey starts here.

JOEY Restaurants is an Equal Employment Opportunity Employer.

JOEY Restaurants provides reasonable accommodations to qualified applicants and employees, including due to disabilities, medical conditions, and religious beliefs and practices.

Actual salary offer within the listed range may vary based on work experience and other objective factors. The pay range for this position is subject to change and may be modified in the future, in compliance with applicable laws.