Hotel Indigo is an upper-upscale boutique brand that captures the true spirit of the neighborhoods our hotels belong to. With over 125 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries. Opening the door to meaningful connections to the diverse people, places, and cultures of the local area.
Making travel inspiring. It’s what we do.

• Creates and executes strategic sales plans to identify, attract and retain appropriate business to the hotel
• Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication
• Attend community events to share about the hotel and company
• Prepare sales proposals for, meet with and entertain clients as deemed appropriate based on individual clients and accounts
• Skillfully respond to incoming leads and maximize conversion from all lead sources
• Analyze and manage business opportunities to achieve the highest profit margins for department and hotel
• Knowledge of local market trends, competition and key accounts of the hotel
• Creatively sells available hotel space to maximize revenue
• Negotiate and finalize contracts within approved St Joe company guidelines
• Ensure proper usage and that all required information is entered into sales software including all significant client communication
• Establishes on-sight customer contact as needed and introduces customer to the service staff
• Follows-up with clients after each function to ensure satisfaction and solicit for additional business
• Conducts oneself at all times in a professional business manner, acts as a professional representative of the hotel and an enthusiastic member of the sales team
• Volunteers and assists other sales members as needed in the achievement of their goals to ensure departmental and hotel goals are met
• Executes and drafts sales action plans. Prepare correspondence and client follow up with Thank You/Group Survey
• Prepare promotional and marketing materials, prepare Group Resume Packets and distribute to front desk
• Order Food & Beverage for meeting and manage details the day of meeting/event
• Qualify Business, maintains and follows up with new leads
• Tours for potential customers
• Be informed about daily operations pertaining to sales
• Assist in special projects as requested by the General Manager

Experience and Skills

• 2-4 years’ minimum experience as a Hotel Sales Coordinator or Sales Manager
• Experience working with major brands like Marriot, Hilton, or IHG (highly desired)
• Delphi Experience is preferred

Knowledge, Skills & Abilities

• The ability to make revenue management decisions to effectively grow market share
• The skills and experience to assist a team to consistently deliver exceptional guest service and effectively grow revenues; Total commitment to guest satisfaction
• Excellent communication and problem-solving skills, ability to work well with others and portray good people skills
• Must be a self-starter and be able to work with minimum supervision
• Ability to work additional hours as needed
• Have a great eye for detail, be flexible and have what it takes to get the job done

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you’ll become part of our hotel family.