The quality control team

Responsibilities

· Preform in shop audits of structural and non-structural repairs.

· Provide onsite and virtual guidance and reviews to shops

· Communicate issues with upper management, providing action plans and training material.

· Provide on-site coaching and training to tailored to the needs of the shops

· Run continuing educations workshops for administration and technical staff

· Review on site repairs and fill out reports and a summary of visit

· Do OEM research that shops are having trouble finding

· Provide end of the month reports detailing opportunities for improvement for shops to upper management

· Preform 2 Safety reviews per location per year- Following up on any open items.

· Other Duties as assigned

Requirements

· Must be willing to travel approximately 75% (or more if necessary) of the time on a regular basis.

· Must have strong familiarity with CCC estimating. Mitchell estimating experience is also a plus.

· Strong verbal and written communication skills.

· Must have experience using MS Word, Excel, and Outlook CCC One and Alldata or OEM Repair Manuals

· The role is ideal for process-oriented individuals with attention to detail, self-discipline, and excellent time management.

· Must be able to work independently on assigned projects and be able to work with others.

· Must be able to talk in front of small & large groups as needed.

· I-Car Platinum a Plus