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JobTracks Inc.
Glendale, CA | Full Time
$61k-80k (estimate)
1 Month Ago
Intake Specialist
JobTracks Inc. Glendale, CA
$61k-80k (estimate)
Full Time | Business Services 1 Month Ago
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JobTracks Inc. is Hiring an Intake Specialist Near Glendale, CA

Job SummaryGrowing law firm in the Los Angeles area, specializing in plaintiff-side wage-and-hour class action litigation, seeks a highly-qualified intake specialist to join its expanding team. The firm handles cases against regional, national, and Fortune 500 companies, focusing on consumer and employment class actions.
Responsibilities
  • Answer inbound calls with exceptional customer service and professionalism.
  • Screen inbound calls for potential clients and assess their viability.
  • Conduct in-person interviews with potential clients and gather necessary evidence.
  • Assist in locating missing or unreachable clients as assigned.
  • Perform other related duties as assigned.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to exhibit compassion, empathy, and professionalism with potential and current clients.
  • Strong attention to detail and ability to manage time effectively.
  • Proficiency in Microsoft Office Suite and other applications/systems.
  • Minimum 1-2 years of intake experience, preferably in Personal Injury, Employment Law, or Workers' Compensation.
  • Salesforce/Litify software background is a plus.
  • Bilingual in English and Spanish is required.
Qualifications
  • Professional appearance and "get it done" attitude.
  • Excellent written and verbal communication skills.
Physical Requirements
  • Prolonged periods sitting at a desk and working on a computer.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$61k-80k (estimate)

POST DATE

05/16/2024

EXPIRATION DATE

06/13/2024

WEBSITE

jobtracks.com

HEADQUARTERS

MARINA DEL REY, CA

SIZE

25 - 50

FOUNDED

2011

TYPE

Private

CEO

MATT JOHNSTON

REVENUE

<$5M

INDUSTRY

Business Services

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About JobTracks Inc.

JobTracks is a provider of recruitment and screening processes.

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The job skills required for Intake Specialist include Customer Service, Microsoft Office, Verbal Communication, Attention to Detail, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be an Intake Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Intake Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Intake Specialist positions, which can be used as a reference in future career path planning. As an Intake Specialist, it can be promoted into senior positions as a Behavior Analyst that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Intake Specialist. You can explore the career advancement for an Intake Specialist below and select your interested title to get hiring information.