Job Details

Mandatory Skills - ITOM Discovery , ITAM -HAM, SAM

Minimum 7 years working experience with ServiceNow platform as a Developer in enterprise-wide, multi-tier ServiceNow production environment.

Ability to conduct / lead / plan requirement gathering work shops

Ability to provide tool comparison and guide on product Roadmap

At least 7 years of experience in the IT Industry Experience as developer / Dev lead

Working knowledge of cloud scripting languages preferably JavaScript's, JSON.

Excellent / advance understanding and ability to script automated processes.

Agile Scrum methodology Experience

Hands-on experience integrating ServiceNow with external systems

Solid knowledge of JavaScript, HTML, CSS.

Portal Scripting in Angular JS

CSS based UX / UI design & development

Understanding of Angular based Client side & Server-side scripts

Client Side and Server-Side Scripting i.e., Catalog Client Script, Business Rules, Script Actions, Script Includes, etc.

Client and Server APIs i.e., GlideDialogWindow, Glide Form, GlideAggregate, GlideRecord, etc.

Hands-on experience in ITSM, Service Level Management, Service Catalog, Release Management, Asset Management, CMDB, Event Management, Orchestration, Active Directory integration, B2B Integration and Virtual Agent.

Excellent time management, organizational skills, crisis management and problem-solving skills are essentials

Good oral and written communication skills Strong analytical, teamwork and customer engagement skills

Ensures information is accurate and complete Self-motivated and open to learn all aspects of cloud administration

Must be willing to teach and share all knowledge with team members and other operational teams

Certification a plus

ServiceNow Administration certification

ServiceNow Certified Implementation specialist (Various Tracks)

ServiceNow Service Portal Certification

Required Skills -

Strong ITSM Process knowledge

Reporting & Dashboards

Good understanding of Business Rules, Client Scripts, UI Policies, UI Actions, ACLs & Best Practices

Notifications & Workflows

Import Sets, Transform Maps

REST, SOAP Integrations

Service Portal Pages, Widgets, UI Macros

Virtual Agent

Client & Server APIs, Script Includes

JavaScript, AJAX, AngularJS, HTML, CSS, JSON, Agile Scrum Knowledge

Soft Skills -

Strong communication

Team managing skills

Education : Bachelors Degree

Additional client information :

Last updated : 2024-03-08