The Expertise We're Looking For
Bachelor's degree or equivalent years of industry experience
3 years of Health and Welfare benefits service experience
3 years of experience (and demonstrated competence, depth, and breadth) of professional experience
Prior client implementation andor platform migration experience a plus
Experience in Agile preferred, but not required
Proficient with Microsoft Office applications
The Purpose of Your Role
The H&W Client Test Engineer is a key member of the Implementation and Migration team that services clients. The role provides for the ability to work in a growing Health & Welfare offering, access to scalable technology while continually improving your knowledge of our Health & Welfare benefits administration landscape.
The Skills You Bring
Ability to independently handle one's own workload
Regulatory and legislative knowledge in aligned service area
Understanding of benefits administration systems
Demonstrates superb communication skills (written and verbal)
Ability to conduct analysis and document findings
Procedure execution and process improvement
The Value You Deliver
Align, plan, and implement new product capability delivery with in-flight implementations
Drive and / or support execution of key implementation activities (example: data conversion load).
Participate in validation and/or testing efforts to ensure results meet the client and/or product offering requirements
Collaborating with the Director- Client HealthCare Consulting to define client specific configurable variations to support a client plan and/or administrative requirements
Performing root cause analysis to identify gaps or trends for continuous improvement opportunities
Submitting requests and/or assisting with translation of business requirements to technology partners, as applicable
Crafting training material and reference material for participant services
Assisting and mentoring the broader team
Engaging in and/or leading ongoing courses to support continued personal development
In addition to the above, the position requires skills in one of the following areas:
Client Testing
Provide support for client testing with new implementations, migrations, and Annual Enrollment
Understand and manage to client testing timelines
Test case set-up, data mining, and data mocking
Conduct and lead daily stand-up calls during Business Acceptance Testing (BAT) and Client Acceptance Testing (CAT)
Manage defects
Monitor and report on progress
Troubleshoot and escalate environment issues
Conduct client testing with business partners
Identify testing process improvement opportunities

Education: Bachelors Degree
Additional client information: