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JobRapido
weston, FL | Full Time
$39k-49k (estimate)
3 Months Ago
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JobRapido
weston, FL | Full Time
$39k-49k (estimate)
3 Months Ago
JobRapido
weston, FL | Full Time
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3 Months Ago
Customer Support Representative
JobRapido weston, FL
$39k-49k (estimate)
Full Time 3 Months Ago
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JobRapido is Hiring a Customer Support Representative Near weston, FL

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Toll Operator working onsite at the tollbooths in Weston, FL, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

What You’ll be Doing 

Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

  • Be the face and smile of the toll collection operations requiring individual service
  • Classify and collect proper toll amounts from motorists traveling through the toll lane
  • Make changes, issue receipts and write insufficient fund slips
  • Complete operations reports and balance cash deposits at end of shift

What You Bring to the Role

  • Your pleasant and customer service-oriented manner
  • High school diploma or equivalent
  • Current valid Florida driver’s license
  • Cash handling experience on a computerized system
  • Work shifts that will likely include weekends

Physical Requirements of the Role

  • Ability to safely walk across toll lanes and climb/descend stairs while carrying up to 30 pounds
  • Ability to walk long distances
  • Ability to determine vehicle classification by visual inspection
  • Accommodation requests will be reviewed on a case-by-case basis and the specific circumstances.

What You Can Expect

  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Ask us about our paid time off (PTO) and wellness and healthcare benefit
  • Base wage of $13.75 per hour, performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement).

Visit www.hellottecbenefits.com for more information.

A Bit More About Your Role

We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

You'll report to area operations manager. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

About the Company:
JobRapido

Job Summary

JOB TYPE

Full Time

SALARY

$39k-49k (estimate)

POST DATE

02/18/2024

EXPIRATION DATE

06/11/2024

WEBSITE

jobrapido.com

HEADQUARTERS

San Francisco, CA

SIZE

25 - 50

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If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support Representative jobs

According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.

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Be as polite as possible when talking to clients over the phone.

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Learn to refer to other service or technical departments for follow up as needed.

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Understand the customer’s expectations.

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Step 3: View the best colleges and universities for Customer Support Representative.

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