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Jobot
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IT Application Support Technician
Jobot Houston, TX
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$61k-81k (estimate)
Full Time 6 Days Ago
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Jobot is Hiring an IT Application Support Technician Near Houston, TX

This Jobot Job is hosted by: Isaiah Rosario
Are you a fit? Easy Apply now by clicking the "Apply" button
and sending us your resume.
Salary: $50,000 - $70,000 per year
A bit about us:
We are one of the nation's leading provider of respiratory, neonatal, infusion and other medical devices. We partner with top hospitals across the nation to provide the highest quality movable medical equipment for patients in their care.
Why join us?
  • Competitive Salary
  • Ongoing education/professional development opportunities
  • Great Company Culture!
Job Details
Responsibilities:
  • Genuine interest in helping people and patience to support non-tech savvy end users.
  • Able to speak to and support a multitude of customers, from operations to leadership
  • 2nd line of support for all end-user incidents/service requests
  • 2nd level of escalation, more in-depth troubleshooting knowledge required.
  • Intermediate knowledge of Windows Operating Systems and troubleshooting; win7/win10
  • Intermediate knowledge of Windows Operating Systems and troubleshooting; win7/win10
  • Intermediate understanding of Enterprise/ITIL-compliant ticketing systems; Primarily ServiceDesk Plus or ServiceNow
  • Intermediate understanding of networking; TCP/IP, DHCP, DNS
  • Intermediate understanding of security permissions and how they are applied
  • Intermediate understanding of mobile devices, primarily iOS
Requirements
  • 2 Years Technical Support Experience
  • High School Diploma Required
  • Associates Degree Preferred – Technical Study a Plus
  • ITIL Certification a Plus
Interested in hearing more? Easy Apply now by clicking the "Apply" button.

Job Summary

JOB TYPE

Full Time

SALARY

$61k-81k (estimate)

POST DATE

06/08/2024

EXPIRATION DATE

06/26/2024

WEBSITE

jobot.com

HEADQUARTERS

IRVINE, CA

SIZE

200 - 500

FOUNDED

2014

TYPE

Private

CEO

TIM MURPHY

REVENUE

$50M - $200M

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About Jobot

Jobot is a California-based recruiting and staffing firm that provides experienced recruiters for businesses.

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The following is the career advancement route for IT Application Support Technician positions, which can be used as a reference in future career path planning. As an IT Application Support Technician, it can be promoted into senior positions as an Applications Support Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Application Support Technician. You can explore the career advancement for an IT Application Support Technician below and select your interested title to get hiring information.

Jobot
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$64k-87k (estimate)
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