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Jo-Ann Stores, LLC
Colonial Heights, VA | Part Time
$27k-33k (estimate)
Just Posted
Covetrus
Colonial Heights, VA | Full Time
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JOANN
Colonial Heights, VA | Full Time
$26k-32k (estimate)
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Wendy
Colonial Heights, VA | Full Time
$24k-29k (estimate)
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Jim S Formal Wear
Colonial Heights, VA | Part Time
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Covetrus, North America
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KFC Colonial Heights
Colonial Heights, VA | Full Time
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Panera Bread
Colonial Heights, VA | Full Time
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KFC
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Colonial Heights, VA | Full Time
$19k-25k (estimate)
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Abounding Grace Restaurants LLC
Colonial Heights, VA | Full Time
$28k-34k (estimate)
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Abounding Grace Restaurants LLC
Colonial Heights, VA | Full Time
$31k-40k (estimate)
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Abounding Grace Restaurants LLC
Colonial Heights, VA | Full Time
$24k-30k (estimate)
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BurgerBusters
Colonial Heights, VA | Full Time
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BurgerBusters
Colonial Heights, VA | Full Time
$24k-30k (estimate)
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Saja Restaurant Group
Colonial Heights, VA | Full Time
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Chick-fil-A
Colonial Heights, VA | Full Time
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pOpshelf
pOpshelf
COLONIAL HEIGHTS, VA | Full Time
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Chick-fil-A
Colonial Heights, VA | Full Time
$42k-56k (estimate)
2 Months Ago
Sonic | Saja Restaurant Group
Colonial Heights, VA | Full Time
$27k-35k (estimate)
3 Months Ago
Jim S Formal Wear
Colonial Heights, VA | Part Time
$39k-48k (estimate)
2 Months Ago
Covetrus, North America
Colonial Heights, VA | Full Time
$32k-44k (estimate)
7 Months Ago
Team member
JOANN Colonial Heights, VA
$26k-32k (estimate)
Full Time | Retail 2 Weeks Ago
Save

JOANN is Hiring a Team member Near Colonial Heights, VA

Summary

The Team Member's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place! All Team Members drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy.

The Team Member's role is to create an exceptional in-store experience and provide excellent customer service by interacting and engaging with customers.

The Team Member will also embody characteristics and perform the duties of Hearts, Hands, Minds, and Inspire.

Responsibilities & Competencies

HEARTS

Greets every JOANN customer and uses the F.A.S.T. service model to meet the customer's needs.

Asks open-ended questions to learn about customers' project needs and escorts them to the desired product's location.

Engages in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor.

HANDS

Processes customer transactions at the cutting counter and cash register in an efficient and friendly manner with professionalism and precision.

Lift boxes from the truck and receiving area, place, and arrange items on shelves and racks. Required to enter and exit truck beds to remove freight.

Unloads freight from the truck and sorts it according to company procedures. Move product from delivering truck to sales floor as needed.

Stocks shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail.

MINDS

Invites customers to participate in store activities such as Education Classes, Custom Framing, and any other events.

Proactively drives sales through product knowledge, suggestive selling, innovative merchandising and building strong customer relationships to the JOANN brand.

Works to minimize shrink in the store by following proper policies and procedures including, but not limited to, cutting counter accuracy, remnants, damages, and inventory management.

INSPIRE

Assists other Team Members with tasks to ensure that the team exceeds expectations set by Store Management.

Works with Store Management and other Team Members on projects in a friendly and professional manner.

Assists with training new Team Members on running the register, cutting fabric, stocking shelves, and customer service.

Ability to work with customers and team members

Ability to maintain a safe work environment

Ability to interact collaboratively with others

Ability to get work accomplished through others

Ability to communicate effectively in a group environment

Ability to work a varied schedule based on business needs

Applicable laws may place restrictions on a Team Members ability to perform certain work duties listed in this job description.

Please contact your manager if you have any questions regarding the limitations on the duties you can perform.

Physical Demands

Stand during an entire shift (other than normal break time).

Continuously walk around all areas of the store throughout shift.

Read written instructions, reports, and other information on paper and computer screens.

Orally communicate with customers and other team members on consistent basis throughout their shift.

Input data on computer keyboard and handheld units.

Use 2-way radios (hear incoming messages and provide verbal response).

Push / pull merchandise with appropriate equipment (carts, bins, etc.) to and from backroom and sales floor.

Lift, place, and arrange items on shelves and racks.

Bend down and reach above head.

Climb and descend ladder.

Individually lift up to 50 pounds unassisted, and group lift 50 pounds up to -97 pounds (lifting 2lbs on a constant basis, 10lbs on a frequent basis).

Expected Availability

Part-time status requires availability that meets the needs of the store. Part-time Team Members are generally scheduled to work less than an average of 28 hours per week in a measurement period, as defined by JOANN and are not guaranteed any particular number of hours per week.

Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays.

Hours are scheduled according to needs of the store and the team member's availability. Relocation may be required for career progression.

Full-time status requires open availability and ability to work at least an average of 36 hours per week over the course of a year.

Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays.

Team Members meeting these requirements are eligible for benefits within the Company’s full-time benefits program. Hours are scheduled according to needs of the store and the team member’s availability.

Relocation may be required for career progression.

Experience

Experience

Minimum - No experience required

Preferred - 1-3 years previous experience in a customer centric environment

This position will be located at :

60 Southgate Square Colonial Heights, VA 23834-2962

Eligibility for benefits and incentives is dependent upon employment status. JOANN offers the following benefits and incentives to eligible Team Members :

  • Medical, Dental and Vision benefit plans
  • Company-paid basic, Optional, and Dependent life insurance
  • Long-term disability and Company-paid Short-term disability
  • Paid Time Off and Sick Time
  • Tuition Reimbursement
  • Team Member Discount
  • Last updated : 2024-05-12

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$26k-32k (estimate)

POST DATE

05/14/2024

EXPIRATION DATE

06/21/2024

WEBSITE

joann.com

HEADQUARTERS

HUDSON, OH

SIZE

15,000 - 50,000

FOUNDED

1943

TYPE

Public

CEO

WADE MIQUELON

REVENUE

$1B - $3B

INDUSTRY

Retail

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About JOANN

Joann is an online marketplace that offers home decor fabrics, yarn and needle arts, die-cut machines, beads and sewing and craft supplies.

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The following is the career advancement route for Team member positions, which can be used as a reference in future career path planning. As a Team member, it can be promoted into senior positions as a Fast Food Shift Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Team member. You can explore the career advancement for a Team member below and select your interested title to get hiring information.

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