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SUMMARY
The Team Member's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place! All Team Members drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy.
The Team Member's role is to create an exceptional in-store experience and provide excellent customer service by interacting and engaging with customers.
The Team Member will also embody characteristics and perform the duties of Hearts, Hands, Minds, and Inspire.
ESSENTIAL RESPONSIBILITIES
HEARTS
Greets every JOANN customer and uses the F.A.S.T. service model to meet the customer's needs. Asks open-ended questions to learn about customers' project needs and escorts them to the desired product's location.
Engages in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor.
HANDS
Processes customer transactions at the cutting counter and cash register in an efficient and friendly manner with professionalism and precision.
Lift boxes from the truck and receiving area, place, and arrange items on shelves and racks. Required to enter and exit truck beds to remove freight.
Unloads freight from the truck and sorts it according to company procedures. Move product from delivering truck to sales floor as needed.
Stocks shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail.
Maintains high standards throughout the sales floor by cleaning and recovering shelves, putting away returns, and cleaning up any spills / messes with a sense of urgency.
MINDS
Invites customers to participate in store activities such as Education Classes, Custom Framing, and any other events. Proactively drives sales through product knowledge, suggestive selling, innovative merchandising and building strong customer relationships to the JOANN brand.
Works to minimize shrink in the store by following proper policies and procedures including, but not limited to, cutting counter accuracy, remnants, damages, and inventory management.
INSPIRE
Assists other Team Members with tasks to ensure that the team exceeds expectations set by Store Management. Works with Store Management and other Team Members on projects in a friendly and professional manner.
Assists with training new Team Members on running the register, cutting fabric, stocking shelves, and customer service.
QUALIFICATIONS
Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays.
Hours are scheduled according to needs of the store and the team member's availability. Relocation may be required for career progression.
SKILLS / COMPETENCIES
PHYSICAL REQUIREMENTS
Please contact your manager if you have any questions regarding the limitations on the duties you can perform.
This Position will be located at :
1831 Main St Peekskill, NY 10566
Range of Pay for Position (Final pay rate is based on experience and qualifications) : $16.00-$21.25
Eligibility for benefits and incentives is dependent upon employment status. JOANN offers the following benefits and incentives to eligible Team Members :
Last updated : 2024-05-19
Full Time
Retail
$31k-40k (estimate)
05/21/2024
08/19/2024
joann.com
HUDSON, OH
15,000 - 50,000
1943
Public
WADE MIQUELON
$1B - $3B
Retail
Joann is an online marketplace that offers home decor fabrics, yarn and needle arts, die-cut machines, beads and sewing and craft supplies.
The job skills required for Seasonal team member include Customer Service, Merchandising, Product Knowledge, Store Management, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Seasonal team member. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Seasonal team member. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Seasonal team member positions, which can be used as a reference in future career path planning. As a Seasonal team member, it can be promoted into senior positions as a Retail Third Keyholder that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Seasonal team member. You can explore the career advancement for a Seasonal team member below and select your interested title to get hiring information.
If you are interested in becoming a Seasonal Team Member, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Seasonal Team Member for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Step 3: View the best colleges and universities for Seasonal Team Member.