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SUMMARY
The Team Member's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place! All Team Members drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy.
The Team Member's role is to create an exceptional in-store experience and provide excellent customer service by interacting and engaging with customers.
The Team Member will also embody characteristics and perform the duties of Hearts, Hands, Minds, and Inspire.
ESSENTIAL RESPONSIBILITIES
HEARTS
Greets every JOANN customer and uses the F.A.S.T. service model to meet the customer's needs. Asks open-ended questions to learn about customers' project needs and escorts them to the desired product's location.
Engages in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor.
HANDS
Processes customer transactions at the cutting counter and cash register in an efficient and friendly manner with professionalism and precision.
Lift boxes from the truck and receiving area, place, and arrange items on shelves and racks. Required to enter and exit truck beds to remove freight.
Unloads freight from the truck and sorts it according to company procedures. Move product from delivering truck to sales floor as needed.
Stocks shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail.
Maintains high standards throughout the sales floor by cleaning and recovering shelves, putting away returns, and cleaning up any spills / messes with a sense of urgency.
MINDS
Invites customers to participate in store activities such as Education Classes, Custom Framing, and any other events. Proactively drives sales through product knowledge, suggestive selling, innovative merchandising and building strong customer relationships to the JOANN brand.
Works to minimize shrink in the store by following proper policies and procedures including, but not limited to, cutting counter accuracy, remnants, damages, and inventory management.
INSPIRE
Assists other Team Members with tasks to ensure that the team exceeds expectations set by Store Management. Works with Store Management and other Team Members on projects in a friendly and professional manner.
QUALIFICATIONS
Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays.
Hours are scheduled according to needs of the store and the team member's availability. Relocation may be required for career progression.
Full-time status requires open availability and ability to work at least an average of 36 hours per week over the course of a year.
Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays.
Team Members meeting these requirements are eligible for benefits within the Companys full-time benefits program. Hours are scheduled according to needs of the store and the team members availability.
Relocation may be required for career progression
SKILLS / COMPETENCIES
PHYSICAL REQUIREMENTS
This position will be located at :
1260 Us 31 North Greenwood, IN 46142-4501*JOANN is an Equal Employment Opportunity Employer. This job summary is intended to be brief and does not list all duties for this position.
Nothing in this job description should be construed as an express or implied contract of employment. JOANN is an at-will employer, which means that your employment may be terminated by JOANN or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and and authorized representative of JOANN.*
locationGreenwood, IN
Last updated : 2024-05-14
Full Time
$31k-39k (estimate)
05/16/2024
05/24/2024
The job skills required for Receiving associate include Customer Service, Communicates Effectively, Merchandising, etc. Having related job skills and expertise will give you an advantage when applying to be a Receiving associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Receiving associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Receiving associate positions, which can be used as a reference in future career path planning. As a Receiving associate, it can be promoted into senior positions as a Shipping Coordinator III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Receiving associate. You can explore the career advancement for a Receiving associate below and select your interested title to get hiring information.
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Quotes from people on Receiving Associate job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Receiving Associate jobs
Typically needs to have a high school diploma.
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Some employers may require that new associates complete a training program before they begin working.
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There are no formal educational qualifications to become a receiving associate.
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