Company Overview

JNR Adjustment Company is a national leader in commercial claims recovery headquartered in Minneapolis and with offices in FL. Over the last 30 years, JNR has built a world-class reputation for exceptional service, vision, and unyielding integrity. We are seeking several responsible, hardworking, and dynamic individuals to join our rapidly growing team.

Job Summary

• Looking for a full time, on call damage investigator who can provide On-site investigation of underground and aerial cable plant damages in Hampton Roads, VA and surrounding areas.

Responsibilities and Duties

• Individual will learn, understand, and be able to utilize State One Call Laws and Statutes, understand excavator requirements & NESC standards
• Develop a professional working relationship with the client, contractors, technicians, management team and other personnel
• Develop a solid working relationship with the client’s contract locate company and exchange investigation information
• Conduct interviews on damage sites with contractors, technicians, witnesses, police, homeowners, etc.
• Professionally photograph and process the damage scene to accurately portray and determine liability
• Work with the client and contractors to obtain and collect job repair costs for the incident
• Compile all investigation material and submit via our proprietary software.
• Assist Claims Recovery team with post-investigation
• Be available at all times as necessary to field damage calls and respond across the market
• Maintain a working knowledge of the entire claims process

Qualifications and Skills

• Retain valid driver’s license and current insurance
• Pass a complete background check & drug test
• Proficient in MS Word, Outlook, and Excel, as well as an ability to navigate a variety of operational tasks on a computer
• Damage Investigation experience a plus
• Knowledge of cable industry and/or utility locate industry a plus
• Flexible work schedule; all days of the week, day and evenings; hours can be 24/7.
• Locating, Law enforcement and/or investigator experience a plus
• Claims background a plus

Benefits

• Must have a reliable Vehicle & JNR provides Fuel reimbursement
• 90 Day probationary period

Job Types: Full-time, Contract

Pay: From $30.00 per hour

Expected hours: 40 per week

Schedule:

• Monday to Friday
• On call
• Weekends as needed

Travel requirement:

• Travel

Application Question(s):

• Do you have a reliable vehicle?
• Do you have experience using Microsoft office Applications?

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Required)

Work Location: On the road