Team Lead – East Southlake Store 15058

$18 per hour with tips included

Assistant Managers help oversee in-store operations alongside the General Manager. The Team lead plays a major role in ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently. Assistant Managers must lead by example and execute systems and procedures with 100% integrity. As an Assistant Manager, your attitude needs to be enthusiastic, friendly, and positive, and follow all guidelines and initiatives outlined in the "line employee" description.

2645 E Southlake Blvd suite 120

Responsibilities

• Provide quality customer service aiming for 100% customer satisfaction

• Strive to build trust with your employees and create an atmosphere of teamwork

• Complete daily tasks such as scheduling, ordering, and running a clean fun business while meeting store sales goals

Requirements

• Ability to work a 40 hour week

• At least 18 years of age

• Ability to handle fast-paced and high stress situations in the store

• Organize and establish priorities in the store with minimal supervision

• Willing to offer opinions and recommendations towards the store and employees 

• Crew Member

• $16-$19 per hour tips included

  We are looking for the next ROCK STAR to join our family at Jersey Mike’s Subs!!!

  Grab hold of our powerful positive energy with a Jersey Mike's ready-to-take-off career that is fun, fulfilling, and rewarding!

• If you like to have fun, banter with people and enjoy sharing your life, then working at Jersey Mike’s may be for you. Besides learning our business and pleasing people with our great authentic sub sandwiches, you'll learn a whole new level of social decorum to take through life.

  Jersey Mike's was built on a strong sense of community and an outstanding commitment to the personal growth of our people. If you enjoy being part of something special in a strong cultural and spirited environment than bring your energy and come grow with us!

  Responsibilities

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.

• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.

• Requirements

• Be energetic, hard-working, and ethical

• Ability to understand and adhere to all company policies and procedures

• Commitment to learning

• Have strong desire to work as a Team Player

• Flexibility to work day and nights shifts, weekends, and holidays

• Ability to stand for long hours at a time and work in a fast-paced environment

• Positive attitude and commitment to customer satisfaction

• Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements.

• Use specific kitchen machinery such as knives, grills, slicers, etc.

• Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.

• Communicate effectively with crew members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.

• Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy.

• Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code.