Office Assistants II w/ACS who serve a variety of County departments and perform complex clerical support duties which may include, but are not limited to, the following: collect, enter, process, sort, and tabulate information; provide general information to the public via phone or in-person; answer questions regarding specific departmental procedures and practices; process a variety of documents; maintain files; schedule appointments and meetings; prepare letters, reports, invoices, and other documents; and perform data entry.