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JLL is Hiring a Facilities Manager Near Orleans, LA
Job Description Summary:
JLL is seeking an Facilities Manager to support our client's retail facilities located in the Houston and the New Orleans market. You will be required to inspect facilities on a monthly and travel as needed.
The successful candidate must be able to organize and prioritize multiple tasks, effectively manage through stressful situations, and consistently make effective, high-quality decisions. It is also crucial to understand complex client and customer relationships, developing and maintaining those relationships.
Core responsibilities include budgeting, oversight of maintenance and operations, management of contracted services, project management skills, and an understanding of lease end obligations
Specific Duties:
You will be responsible for carrying out the following duties specific to your position:
Directly support the Senior Facilities Manager in executing the needs of managing the assigned portfolio.
Assist the Senior FacilitiesManager in the delivery of services to operate and maintain the property including,financial, technical, maintenance, procurement, and asset & vendor management
Ensure client satisfaction with delivery of Facility Management services and provide a lead role in monitoring andincreasing customer satisfaction.
Ensuring the JLL delivery is continuously delivering both operational excellence in our service and delighting the customers in their experience with our services.
Own site level relationships with the key client representatives and on- site key stakeholders to discuss ongoingservice delivery, user experience and forward planning for the facility while, maintaining a positive workingenvironment that is conducive of surfacing and resolving the root cause of issues.
Assist with critical after-hour issues & participate as a key team member in response to emergency situations.
Manage or assist with various facilities projects and provides input into business cases to support facilities andoperating budget recommendations.
Ensure compliance to Occupational Health and Safety policies, regulations, legislation and cultivate a workplace where health and safety is a priority for client, team members and contractors focusing on a "goal zero injuries"strategy.
Support the Senior Facility Manager in the implementation of short-term and long-term projects for the client.
Manage Computerized Maintenance Management System (CMMS), "Corrigo", to focus on providing know-howguidance, instruction and support for processes and procedures related to work order management delivery.
Conduct facility inspections on a monthly basis.
Assist in the development and management of capital budgets.
Prepare, submit, and manage facility budgets with the clients' goals and objectives addressed, trackvariances and ensure an accurate forecasting process.
Provide forward looking expense and capital projections. Assist in development of a 5- year capital plan for your site based on the results of the internal audits, Facility Renewal Plan and infrastructure, and "refresh" or renewal work. Manage and deliver against approved capital plan.
Directly accountable for the performance of several external service providers and partners.
Hold service providers accountable to the terms and conditions of their contracts. Understand the contents anddeliverables in their contract.
Comply with all JLL policies and procedures, including but not limited to time & expenses, ethics, and business practice.
Meet or exceed defined client feedback scorecard objectives, develop action plans to address any issues and seek out opportunities for the continuous improvement of our services.
Nurture an environment conducive to good teamwork and cooperation among colleagues, including supporting a culture of diversity and inclusion and strong ethical behavior.
Manage and operate facility utilizing industry and JLL Best Practices, implementing improved or new processes that improve service to the client and / or reduce cost.
Collaborate with account Sourcing team on national and regional sourcing opportunities.
Report critical and key performance measurements and achieve performance targets on metrics and internal audits (financial, operational, etc.). Ensure audit action items are completed on the required timing.
You feel empowered to create memorable human experiences for the client, the internal JLL team and the account's One Team while upholding safety standards.
You are a passionate expert that embodies the JLL Human Experience culture of being an early adopter and turning problems into opportunities while having the flexibility to think outside of the box.
You are a role model with uncompromising standards who works as a collaborative team player, communicatesprofessionally, and demonstrates accountability.
You are open to new and innovative ideas, and you focus on continuous improvement and delighting the customer.
At JLL you are expected to think "WE". Everyone in the organization is part of the team!
You are a proactive, empathetic leader who brings a positive attitude to the workplace each day.
You are a change agent who lives JLL's core values, including ethics, teamwork, and excellence.
Working with and forpeople is your passion!
Qualifications:
Bachelor's degree or equivalent work experience in Facilities Management or property management
Four to six years of facility, project or construction related experience in a Corporate Real Estateenvironment
Superior people management skills
Superior client relationship management skills
Experience with managing multiple vendors and small capital projects
Excellent time management skills to meet contractual deadlines and simultaneously handle and prioritize multiple projects, tasks, and requests.
Experience working on a client-account strongly preferred.
Managerial experience required including a history of "delighting" the occupants of the facility, budget management, contract management, and people development.
Strong work ethic and interpersonal skills. Energetic, articulate, and personable. Ability to work well with others at all levels, including senior leadership, and across organizations.
Strong written and oral communication skills.
Strong analytical and critical thinking skills including a demonstrated ability to use data to find insights and drive decisions.
Proficiency with Microsoft Office Suite - Word, Project, Power Point, Excel.
Proficiency with Google Office Suite - Doc , Sheets, Slides, Drive.
Client:
Capital One Retail
Job Profile:
Facilities Management-P2
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
JLL is seeking an Facilities Manager to support our client's retail facilities located in the Houston and the New Orleans market. You will be required to inspect facilities on a monthly and travel as needed.
The successful candidate must be able to organize and prioritize multiple tasks, effectively manage through stressful situations, and consistently make effective, high-quality decisions. It is also crucial to understand complex client and customer relationships, developing and maintaining those relationships.
Core responsibilities include budgeting, oversight of maintenance and operations, management of contracted services, project management skills, and an understanding of lease end obligations
Specific Duties:
You will be responsible for carrying out the following duties specific to your position:
Directly support the Senior Facilities Manager in executing the needs of managing the assigned portfolio.
Assist the Senior FacilitiesManager in the delivery of services to operate and maintain the property including,financial, technical, maintenance, procurement, and asset & vendor management
Ensure client satisfaction with delivery of Facility Management services and provide a lead role in monitoring andincreasing customer satisfaction.
Ensuring the JLL delivery is continuously delivering both operational excellence in our service and delighting the customers in their experience with our services.
Own site level relationships with the key client representatives and on- site key stakeholders to discuss ongoingservice delivery, user experience and forward planning for the facility while, maintaining a positive workingenvironment that is conducive of surfacing and resolving the root cause of issues.
Assist with critical after-hour issues & participate as a key team member in response to emergency situations.
Manage or assist with various facilities projects and provides input into business cases to support facilities andoperating budget recommendations.
Ensure compliance to Occupational Health and Safety policies, regulations, legislation and cultivate a workplace where health and safety is a priority for client, team members and contractors focusing on a "goal zero injuries"strategy.
Support the Senior Facility Manager in the implementation of short-term and long-term projects for the client.
Manage Computerized Maintenance Management System (CMMS), "Corrigo", to focus on providing know-howguidance, instruction and support for processes and procedures related to work order management delivery.
Conduct facility inspections on a monthly basis.
Assist in the development and management of capital budgets.
Prepare, submit, and manage facility budgets with the clients' goals and objectives addressed, trackvariances and ensure an accurate forecasting process.
Provide forward looking expense and capital projections. Assist in development of a 5- year capital plan for your site based on the results of the internal audits, Facility Renewal Plan and infrastructure, and "refresh" or renewal work. Manage and deliver against approved capital plan.
Directly accountable for the performance of several external service providers and partners.
Hold service providers accountable to the terms and conditions of their contracts. Understand the contents anddeliverables in their contract.
Comply with all JLL policies and procedures, including but not limited to time & expenses, ethics, and business practice.
Meet or exceed defined client feedback scorecard objectives, develop action plans to address any issues and seek out opportunities for the continuous improvement of our services.
Nurture an environment conducive to good teamwork and cooperation among colleagues, including supporting a culture of diversity and inclusion and strong ethical behavior.
Manage and operate facility utilizing industry and JLL Best Practices, implementing improved or new processes that improve service to the client and / or reduce cost.
Collaborate with account Sourcing team on national and regional sourcing opportunities.
Report critical and key performance measurements and achieve performance targets on metrics and internal audits (financial, operational, etc.). Ensure audit action items are completed on the required timing.
You feel empowered to create memorable human experiences for the client, the internal JLL team and the account's One Team while upholding safety standards.
You are a passionate expert that embodies the JLL Human Experience culture of being an early adopter and turning problems into opportunities while having the flexibility to think outside of the box.
You are a role model with uncompromising standards who works as a collaborative team player, communicatesprofessionally, and demonstrates accountability.
You are open to new and innovative ideas, and you focus on continuous improvement and delighting the customer.
At JLL you are expected to think "WE". Everyone in the organization is part of the team!
You are a proactive, empathetic leader who brings a positive attitude to the workplace each day.
You are a change agent who lives JLL's core values, including ethics, teamwork, and excellence.
Working with and forpeople is your passion!
Qualifications:
Bachelor's degree or equivalent work experience in Facilities Management or property management
Four to six years of facility, project or construction related experience in a Corporate Real Estateenvironment
Superior people management skills
Superior client relationship management skills
Experience with managing multiple vendors and small capital projects
Excellent time management skills to meet contractual deadlines and simultaneously handle and prioritize multiple projects, tasks, and requests.
Experience working on a client-account strongly preferred.
Managerial experience required including a history of "delighting" the occupants of the facility, budget management, contract management, and people development.
Strong work ethic and interpersonal skills. Energetic, articulate, and personable. Ability to work well with others at all levels, including senior leadership, and across organizations.
Strong written and oral communication skills.
Strong analytical and critical thinking skills including a demonstrated ability to use data to find insights and drive decisions.
Proficiency with Microsoft Office Suite - Word, Project, Power Point, Excel.
Proficiency with Google Office Suite - Doc , Sheets, Slides, Drive.
Client:
Capital One Retail
Job Profile:
Facilities Management-P2
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Business Services
SALARY
$92k-120k (estimate)
POST DATE
05/02/2024
EXPIRATION DATE
05/07/2024
WEBSITE
us.jll.com
HEADQUARTERS
SAINT LOUIS, MO
SIZE
>50,000
FOUNDED
1997
CEO
JAMIE L LIPPERT
REVENUE
$10B - $50B
INDUSTRY
Business Services
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The job skills required for Facilities Manager include Project Management, Leadership, Planning, Microsoft Office, Time Management, Facilities Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Facilities Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Facilities Manager. Select any job title you are interested in and start to search job requirements.
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The following is the career advancement route for Facilities Manager positions, which can be used as a reference in future career path planning. As a Facilities Manager, it can be promoted into senior positions as a Facilities Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Facilities Manager. You can explore the career advancement for a Facilities Manager below and select your interested title to get hiring information.
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