1 Facilities Coordinator Job in Flushing, NY
JLL is Hiring a Facilities Coordinator Near Flushing, NY
Shift: 3rd; 8:00pm-6:00am (Wednesday-Saturday)
Pay: $64,000-$75,000
Facility Experience team members are "experts who create value through lasting partnerships." At JLL, it is our goal to provide workplace experiences that will be long remembered by our clients. We set the standard for superior experiences for our clients and our teams.
The role is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication and high touch service within a select portfolio of properties. The role will be expected to increase the level of engagement and partnership between JLL, service partners and our clients to provide superior service delivery while enhancing their individual personal and professional skills. This Client facing role provides the opportunity to combine your passion for service, brilliant people skills and enthusiasm for creating a hospitality focused workplace environment.
KEY RESPONSIBILITIES:
Developing and Maintaining Goals
Serve as the initial point of contact for all Client employee inquiries, issues, troubleshooting, and feedback related to the services within the workplace, with the primary goal of positively impacting the care and comfort of Client employees and guests
Serve as an onsite contact and coordinate facility team services
Ensure services are executed in a manner consistent with the SLA's, standard processes, professional brand image and compliant with applicable local laws, rules and regulations
Conduct routine walkthroughs and assessments of the soft services delivery to ensure compliance with service level agreements, policies and regulations, and performance metrics to provide flawless execution and stable service delivery for the Client
Support data collection, analysis and reporting to ensure alignment with the Clients' goals and objectives
Strive to continually improve experience service performance
Achieve and exceed goals including performance goals, team goals and Clients' goals and objectives
Ensuring Exceptional Service
Works collaboratively within the account team in the delivery of services across all business lines (Facility Management, Engineering, Transactions, Projects, etc.)
Assists with third party vendor relationships and service partners to provide maximum service delivery
Intuitive service delivery, anticipating needs or concerns exceeding Client expectations
Builds meaningful lasting relationships with Client employees and guests, carrying calling and culture cards
Walks floors to ensure Workspaces (offices, desk, conference rooms, mailroom, pantries, etc.) are stocked and maintained
Receives and responds to all requests or issues within one day of receipt, including a personal follow up to Client employees to ensure questions / requests are answered
Identify potential risks and escalate, as appropriate, to ensure no privacy breech, security incident or disruption to Client's operations occur
Engage in a culture of continuous improvement and innovation by leveraging business intelligence, adopting and participating in the development of best practices, new tools, process re-engineering and other ideas that provide service delivery efficiencies
Assistance and flexibility with Client events as needed to ensure flawless delivery
Serve as training center concierge for internal /external events and manage conference room bookings including scheduling conflicts
Provide administrative and operational excellence for soft services
Perform additional job duties, as requested
Qualifications
3-5 years minimum prior relevant experience in hospitality, facility / property management, janitorial operations and/or knowledge of commercial real estate, preferred
Exceptional customer service skills and professionalism with a passion for hospitality
Ability to manage multiple priorities and deliver results in a fast-paced environment
Highly collaborative with strong interpersonal skills and track record of excellent internal and external customer service
Ability to work independently - strong prioritization and time management skills
Ability to work with diverse teams - lead by example; respectful, cooperative, accountable
Excellent verbal and written communication skills with the ability to communicate professionally
Excellent organizational skills andprocess management
Ability to adapt to new devices, technology and applications
Proficient skills in Microsoft Office Suite (Teams, Excel, PowerPoint, Word, OneNote, and Outlook)
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Job Summary
Full Time
Business Services
$97k-127k (estimate)
05/01/2024
06/30/2024
us.jll.com
SAINT LOUIS, MO
>50,000
1997
JAMIE L LIPPERT
$10B - $50B
Business Services
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The job skills required for Facilities Coordinator include Scheduling, Written Communication, PowerPoint, Customer Service, Flexibility, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Facilities Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Facilities Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Facilities Coordinator positions, which can be used as a reference in future career path planning. As a Facilities Coordinator, it can be promoted into senior positions as a Cafeteria Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Facilities Coordinator. You can explore the career advancement for a Facilities Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Facilities Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Facilities Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Facilities Coordinator job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Learn about the education and preparation needed to become a facilities coordinator.
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Step 3: View the best colleges and universities for Facilities Coordinator.
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