Description:
Summary of Position
A PURE taqueria Server Assistant is responsible for providing legendary hospitality and service to all Guests in all areas of the restaurant, at all times. This position is primarily responsible for serving our guests chips and salsa upon their arrival, provide refills of chips, salsa and water as needed, remove used tableware between courses, clear and reset tables after guests leave, and provide general support to the Server and Bartender Staff. The Server Assistants also have general utility and maintenance responsibilities and other duties as assigned by the Manager on Duty. The Server Assistant (or "SA") must be a team player, helping wherever and whenever needed to ensure that all Guests receive legendary hospitality. Finally, the SA is required to maintain a positive, respectful and courteous attitude towards all Guests, team members and Managers at all times.
Duties & Responsibilities
Superior Quality Food and Beverages
•Properly present chips and salsa to Guest tables and Guests at the bar as soon as they are seated
•Develop a good understanding of all menu items, including daily specials, improve that knowledge whenever possible and strive to share that knowledge as required by the Guest.
•Run food for Teammates
Legendary Hospitality
•Ensure that all Guests feel welcome and are given responsive, friendly and courteous service at all times.
•Remove used utensils, plates and glassware between courses and provide replacements if needed by the guest.
•Take used items to the dishwashing area and place utensils, dishes and glassware in the appropriate areas
•Maintain Guest tables by removing trash, paper, or any used or unneeded items at all times.
•Properly and quickly clean and reset table tops and chairs after the Guests have left
•Check and clean the floor as needed
•Inspect and clean assigned restroom every 30 minutes
•Communicate effectively with the FOH Team to assure efficient seating, table utilization and Guest Service
•Assist Servers and Bartenders with food running as needed.
Sales Growth
•Provide warm, friendly and efficient service and hospitality so that we are sure that the Guest will return
•Maintain a clean Dining Room and Restroom to support efficient service and excellent Guest perception of PURE taqueria
• Cost Controls
•Clock in and out accurately according to your posted schedule.
•Carry, stack, store and clean plates, glassware and utensils properly. Avoid unnecessary breakage, and do not carelessly throw small wares in the trash.
•Maintain a clean floor and address spills immediately.
Treating Employees with Dignity & Respect
•Contribute to a positive, productive working environment for all team members at all times by maintaining a happy professional attitude while at work.
•Demonstrate respect and courtesy towards all FOH, BOH and Manager teammates.
Requirements:
•No previous restaurant experience required
•Must have working knowledge of the predominant language of our Guests
•Must be able to work effectively in a fast paced setting while walking or standing for up to 12 hours per day
•Must be able to carry 2-3 plates, trays of 4-6 drinks, or bussing trays safely